Team Leader Benefits

We believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level. More than 10,000 businesses and 500,000 people use our software, from the world’s most iconic financial services brands to advice firms of all sizes, banks, insurers, investment managers, traders and brokers. Iress is one of Australia’s largest technology companies and employs more than 2,000 people across Australia, The United Kingdom, Africa, Canada, France, New Zealand and Asia.

The primary purpose in this detailed role is being responsible for the full Pension process for all funds including some benefit payment processing, ensuring work allocations are completed, checking and Quality Assurance, assigning day to day tasks, processing, monitoring and investigative tasks and more. Central is the ability to have an in-depth understanding and appreciation of the tasks undertaken, and ability to execute allocated tasks within tight timeframes with a high level of accuracy.

• Ensure all new pensions set up prior to pension pay runs

• Workflow – ensure processing and QA queues are within SLA

• Complex task escalation point

• Staff interviewing and selection

• Provide guidance to the Fund Administrator’s on errors and process corrections

• Ensure all pensions are processed monthly for all funds

• Assisting with the review of documentation for sign off by the Operation Support Team regarding new functionality that impacts business process for change

• Assisting the with the operational readiness support for new transitions including maintenance and updating of Operational Documentation

• Completion of annual pension review for all funds

• Proven ability in a similar role within the Superannuation industry

• Strong leadership experience with managing agile teams

• Strong written and verbal communication skills

• Demonstrated drive and commitment towards attaining the highest possible standards

• Ability to work effectively and cooperatively within a diverse team environment

• High level of accuracy and attention to detail and adherence to processes and procedures

• 8 additional paid days per year to extend your weekends

• Hybrid working  

• Generous cash bonus for every successful referral 

• Starting school leave - 8.5 days of leave to assist your children with the transition to school

• Up to 26 weeks’ paid parental leave for primary carers (up to 4 weeks for secondary carers), and the ability to work part-time when returning to work

• 3 days’ paid leave per year to participate in charity initiatives

• Discounted health insurance premiums

• Access to learning and development programs through Udemy

Iress is committed to fostering a welcoming and inclusive culture. We strongly believe that diversity is what makes our teams and our products succeed. Our people have different experiences, skills, perspectives and beliefs and everyone’s uniqueness is valued and celebrated. 

We’re also proud to be globally recognised as a WORK180 Endorsed Employer that promotes and supports all women in the workplace. 

For more information about what we do, our people and values, please visit our website - https://www.iress.com/join-us/careers/

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