AddressRegional Insurance Brokers is an innovative Insurance Broker with offices located throughout Queensland. For 40 years Regional has provided its clients with a high-quality broking service, supplying insurance solutions tailored to meet our clients diverse insurance requirements.
We have a friendly and collaborative team of people. We are motivated, professional and enthusiastic about what we do, and are seeking like minded people to join our business.
Our working environment boasts an enthusiastic team who are empowered to achieve their best through paid qualifications, working from home arrangements, ongoing training and development, EAP access and varied retail and travel discount benefits.
- Competitive salary $$$
- Social events as a team
- Flexible working arrangements
Regional Insurance Brokers have an opportunity for a proactive Team Leader to lead our Maryborough, Hervey Bay and Bundaberg offices.
About the Role
We are seeking a proactive and experienced Team Leader to lead our Maryborough, Hervey Bay, and Bundaberg offices. As the Team Leader for our Wide Bay & Fraser Coast team, you will play a pivotal role in providing leadership and management to our dynamic team.
Key Responsibilities:
Leadership & Management:
- Collaborate closely with the General Manager and senior leadership to set and meet budgetary goals.
- Guide and mentor junior team members, leveraging your extensive broking experience.
- Ensure high standards of customer service, managing escalations effectively to maintain client satisfaction.
- Align team performance with the broader objectives of the QIB Group, contributing to the overall success of the organisation.
Team Development:
- Foster a supportive team environment focused on achieving optimal outcomes for our clients.
- Utilise our training and development resources, including a dedicated manager, buddy system, and paid qualifications, to enhance team capabilities.
- Promote wellness through our discounts and access to the EAP service.
About You
Experience & Qualifications:
- Proven experience as a Team Leader or Senior Account Manager within an Insurance Brokerage.
- Hold a Tier 1 (Insurance Broking) qualification.
- Demonstrated strong compliance mindset.
- Exceptional ability to build and maintain robust relationships with all stakeholders.
Skills & Attributes:
- Strong leadership and mentoring abilities.
- Excellent customer service skills, with the ability to handle escalations calmly and effectively.
- Strategic thinking and alignment with organisational goals.
- High level of motivation, professionalism, and enthusiasm for the insurance industry.
Your new benefits
- Paid study, we’ll cover the costs of your study.
- Yearly conference, because we adore our teams and bringing them together.
- Health & fitness perks, discounted memberships and insurances.
- Retail and travel discounts, we all like to treat ourselves.
- Bonuses and awards because who doesn’t love to be rewarded for great performance!
- Generous leave policies, including paid parental leave.
To apply for this opportunity please click 'Apply Now' and include your current resume and brief covering letter outlining your suitability.
We are looking to discuss this role with candidates who align with our values and want to grow with our company.
