AddressAt Livable, we believe in supporting people to live their life, their way. Through our NDIS, Aged Care and Family Services, our mission is to create opportunities for all to flourish.
As a team member, you’ll have access to a range of staff benefits, including NFP salary packaging, ongoing training, professional development opportunities and a supportive and inclusive team culture. Plus, you’ll make a positive impact on people’s lives in your community.
We are looking for a Team Leader NDIS and Aged Care to join our Port Macquarie team. This position is a fixed term full-time 12 month contract.
If you’re a compassionate individual with excellent analytical, interpersonal and communication skills, we want to hear from you.
As a Team Leader NDIS and Aged Care with Livable, you will focus on:
- Under the direction of General Manager Service Delivery and Growth (GMSDG), oversee the delivery of safe, high quality, and person-centred NDIS and Aged Care services in accordance with relevant legislation, standards, organisational policies and procedures and funding body requirements.
- Develop and maintain strong relationships with participants, families, caregivers, and other stakeholders to enhance collaboration and service delivery outcomes.
- Work closely with the Quality, Safety and Risk Team to manage risk and ensure a commitment to continuous improvement.
- Ensure all restrictive practices and incidents within the area of responsibility are reported immediately, and corrective measures are implemented where applicable.
- Manage SIL vacancies by actively seeking suitable candidates and ensuring vacancies are filled within expected timeframes.
- Motivate, coach, and forge strong relationships with support workers and internal service professionals to ensure their ongoing commitment to the delivery of safe, high quality, and person-centred services.
- Carry out weekly face-to-face support/mentorship meetings with Direct Reports.
- Participate in weekly online or face-to-face support/mentorship meetings with GMSDG.
- Represent Livable at community activities and events.
- Carry out and support on-call processes (via rotation roster)
Your skills and experience will include:
- Advanced knowledge and experience working in the Aged Care/NDIS sector, including a sound understanding of the NDIS/Aged Care Quality Standards, policies, procedures and reporting.
- Demonstrated leadership skills with the ability to inspire and motivate a team.
- The ability to build rapport with participants, families, and stakeholders.
- Sound knowledge of relevant legislation, regulations, and best practices in aged/disability support services.
- Ability to recognise opportunities for process improvement and to propose and subsequently implement approved changes to processes.
- Commitment to continuous improvement and a proactive approach to service delivery.
- Relevant qualifications in the areas of Aged Care, Disability, or Community/Social Services.
To be successful, you will need:
- Working with Children’s check
- National Police check
- Drivers licence [and own insured vehicle if applicable]
- Three mandatory COVID vaccination certificates
You will also be required to complete the NDIS Quality & Safeguards Commission Worker Orientation Module or provide evidence of completion. The successful candidate will also be required to demonstrate entitlement to work in Australia and to disclose any pre-existing injury or disease which may be adversely affected by undertaking the inherent requirements of the position.
Closing date: Monday 1st July 2024
To view the position description and apply, visit livable.org.au/careers.
For more information contact Sue Ting on 02 6642 7*** or email ********@livable.org.au
First People (Indigenous Australians) are encouraged to apply
Livable is a smoke free environment
