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Form of workEmployment Type: Permanent Full Time
Position Classification: Administrative Officer Level 6
Remuneration: $74,121 - $75,956 per annum plus Superannuation
Hours Per Week: 38
Requisition ID: REQ369110
Would you like to become part of a committed team, always striving to deliver excellence in the health sector?
About Us
Sydney Local Health District is one of the fastest growing Local Health Districts in New South Wales. Our facilities and services are world class and our staff are dedicated, innovative and caring.
Where you will be based
Concord Repatriation General Hospital has a well-earned reputation for excellence in healthcare for over 70 years. Building on its proud heritage of caring for the Veteran community, the hospital now services the local communities of Concord, Strathfield, Burwood and beyond.
About the role
The primary purpose of this complex and challenging role is to coordinate administrative services in various outpatient departments that are governed by the Ambulatory Care Business Unit (ACBU). This position must play a proactive and integral role in supervising frontline and back of house administrative staff, ensuring that they provide exceptional customer service with a focus on Patient and Family Centred Care and fulfil required administrative functions and responsibilities including processing referrals, responding to patient and clinician enquiries, organizing clinic bookings and Medicare billing in an efficient, professional and timely manner and in accordance with the standards stipulated in the NSW Health Outpatient Services Framework.
We are looking for someone who…
Demonstrates ability to exercise initiative, work independently, maintain attention to detail and perform all tasks with discretion, judgement and confidentiality as circumstances dictate.
Has previous administration and customer service experience demonstrating high level of interpersonal, written, verbal and telephone communication skills as well as experience in conflict resolution and de-escalation of challenging or difficult situations.
What we can offer you (for eligible employees)…
Accrued Day Off (ADO)
Opportunity for extra tax savings through Salary Packaging
Novated Leasing
Access to our Employee Assistance Program (EAP) for staff and family members
Fitness Passport
Great education opportunities through the Centre for Education and Workforce Development
Enjoy the ability to utilise the Concord Hospital staff gym
Please view the Position Description for further details.
For enquiries, please contact Lauren Whittaker on (02) 9767 7047 or via email at Lauren.Whittaker@health.nsw.gov.au.
About working for SLHD
This is a Category A position. To be employed by NSW Health you are required to provide evidence of vaccination to comply with the NSW Health Occupational Assessment, Screening & Vaccination against Specified Infectious Diseases Policy (PD2022_030)
All NSW Health workers are required to have completed a primary course of a COVID-19 vaccine which has been approved or recognised by the Therapeutics Goods Administration (TGA). Additionally, Category A workers are required to receive a booster dose three months after completing the primary course of COVID-19 vaccinations. New applicants must have completed the vaccination course prior to commencement with NSW Health, or provide an approved medical contraindication certificate (IM011 immunisation medical exemption form) certifying the worker cannot have any approved COVID-19 vaccines available in NSW. Acceptable proof of vaccination is the Australian Immunisation Register (AIR) Immunisation History Statement or AIR COVID-19 Digital Certificate. Booster doses are highly recommended for all health care workers who have completed the primary course of COVID-19 vaccinations.
SLHD is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Aboriginal and Torres Strait Islander people and people with disability are encouraged to apply for all internal and externally advertised positions. If you require assistance, please advise the contact person at the time of your application.
Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles within NSW Health.
To further connect with us, check us out on LinkedIn
Applications Close: 21 March 2023
