AddressThe Team Leader provides leadership and guidance and is primarily responsible for the performance of the team. This position requires the willingness to develop effective leadership skills and a positive, proactive and forward-thinking approach to achieving financial, contractual and team KPIs. There will also be times where this position will need to be hands-on assisting case managers in attending to client appointments.
Workforce Australia services deliver simple and efficient solutions to assist local job seekers and employers.
Workforce Australia will enable local job-ready job seekers to self-manage through new, interactive digital services, while those with greater needs will be supported by Case Managers.
About the role....
- Provide effective leadership and promote a positive team culture
- Lead the team to achieve targets
- Ensure contractual compliance to relevant deeds, policy and legislation.
- Develop and manage strong ongoing relationships with stakeholders
- Provide case management support to consultants.
- Provide timely and accurate data and reports when required
- Manage complaints and feedback at a local level, whilst escalating or informing management as appropriate
- Complete administrative and compliance tasks in a timely manner
We require someone with:
- Strategic leadership skills with hands-on people management experience
- Excellent interpersonal skills & customer service skills
- Ability to coach, motivate and develop others through formal and informal methods
- The ability to work and succeed in a target driven environment
- Confident negotiation skills & resilient in nature
- Strong administration and computer skills
- Outstanding organisational and time management abilities.
- Some experience in the Employment Services field
- A current drivers' licence with the ability to travel as required
- VERTO offers a rewarding role with career path opportunities and promotes a supportive team and work environment.
- We are committed to work/life balance and professional development opportunities along with providing excellent employee benefits.
- People Leader training and professional development opportunities
- VERTO offers an attractive remuneration package (including base salary, superannuation and access to generous salary packaging) plus 5 weeks annual leave
VERTO is a not-for-profit organisation offering employment, training, apprenticeship, and community services that positively transform the lives of individuals and the communities in which we operate. Since our beginnings in Central West NSW more than 40 years ago, we have grown to provide services at more than 70 sites across NSW, VIC and ACT.
While much has changed in that time, one thing has remained the same: our commitment to making a difference through equal access to employment, education and community services. This includes offering bespoke programs that support vulnerable individuals and communities, including Indigenous, disability and tenancy services.
Interested
To apply, please click on 'Apply Now'. Your application should consist of a tailored resume to suit this role including contact details of two work referees.
We are an equal opportunity employer and encourage applications from culturally diverse backgrounds. Successful candidates will need to provide a current Working with Children check, new National Police Check, Right to Work and myGovID.
All VERTO team members share responsibility for the safety and well-being of the people who engage with us.
Need more information
Contact Human Resources on 0408-278-754 or **@verto.org.au for a confidential discussion. Alternatively see our website at https://www.verto.org.au/
Applications will close: The selection process will commence upon the receipt of applications & will close at 9am Monday 3rd June 2024 or prior, if a suitable candidate is found.
