The mission of the Australian Federal Police is to provide dynamic and effective law enforcement to the people of Australia. It provides policing throughout Australia in relation to the prevention and detection of Crimes against the Commonwealth, its laws and integrity, and community police services to the Community of the ACT.
Working for the AFP provides you with a diverse and rewarding career. Whether you immerse yourself in a position on the frontline, or provide critical operational or professional support, the work you do makes a big impact on the people of Australia.
We recognise your contribution to our workforce and offer generous remuneration and conditions including:
- Six weeks (30 days) of paid annual leave per year + additional paid Christmas stand down
- 4 extra mandatory leave rest days per year
- 18 days of paid personal leave per year
- Generous superannuation of 15.4%
- 16 weeks of paid maternity leave (after 12 months of service) + an additional 36 weeks of maternity leave without pay
- Generous salaries and incremental salary progression governed by the AFP Enterprise Agreement
- Health & wellbeing services – with a focus on early intervention, education and prevention
- Access to ongoing training and professional development opportunities
What is the role
Applications are sought from suitably qualified applicants wishing to be considered for the role of Team Member - ACT Policing - Victim Liaison Officer, Victims of Crime Team.
As Victim Liaison Officer (VLO), you will be part of a dynamic team supporting victims through the judicial process and supporting members in meeting their obligations to Victims of Crime. We are looking for people who have excellent telephone communications skills, enjoying working with people, problem solving, and have an eye for detail.
You will also be required to contribute to the achievement of outcomes in accordance with the regulatory framework, the AFP Code of Conduct and the AFP Governance Instruments. It is expected that the successful applicant will deliver on the core responsibilities and meet any requirements of the position as outlined below.
What will you do
- Support members in meeting their obligations to Victims of Crime;
- Provide a supplementary contact point for Victims of Crime;
- Provide supplementary support to Victims of Crime;
- Promote initiatives aimed at developing best practice models to support Victims of Crime;
- Provide policy advice about issues that affect Victims of Crime;
- Maintain client records;
- Comply with the Victims Charters of Rights and relevant protocols as to the treatment of Victims of Crime;
- Interact with other agencies as required; and
- Court attendance.
Essential Requirements
- You must be an Australian Citizen at the time of application;
- A Negative Vetting 1 (Secret) security clearance or the ability to obtain one;
- Has contemporary knowledge and experience relevant to the role;
- Working with Vulnerable People accreditation or the ability to obtain one;
- Knowledge of, or an ability to learn the criminal investigative process;
- Proven ability to work autonomously and make critical decisions; and
- Ability to develop and maintain key stakeholder relationships.
Desirable Requirements
The following skills and/or experience would be highly regarded:
- Tertiary qualifications in relevant field; and
- Relevant qualification or extensive experience and knowledge in area of expertise.
Commitment to Diversity & Inclusion
Diversity and inclusion is an operational priority for the Australian Federal Police (AFP). To be an effective police force, we must be reflective of the community we serve, working across languages, cultures and transnational borders. The 2023-26 Diversity & Inclusion Strategy is the guiding framework for delivering the AFP’s diversity and inclusion goals and reflecting our commitment to being an employer of choice, incorporating diversity and inclusion principles in day-to-day practice and building a psychologically and culturally safe workplace. This includes hiring people from diverse backgrounds who bring their lived experience to contribute, and add value, to the AFP. Find out more about how the AFP embraces diversity and inclusion.
Contact Officer - Amanda Frei
Contact Officer Phone:02 51265***
Contact Officer Email:**********@afp.gov.au
Applications Close: 11:59pm (AEST) 06/06/2024