Technical Account Manager

A newly created role in an incredibly successful, Perth-based IT solutions and services provider.

Position:Technical Account Manager
Salary: $110,000 - $120,000 + Super
Location: Perth
Job Type: Permanent
Position Overview:
A newly created role in an incredibly successful, Perth-based IT solutions and services provider, with a mission to become Australia’s most trusted MSP. They are kicking goals and have witnessed explosive growth over the past few years. They are now actively recruiting for a talented Technical Account Manager, with a strong focus on sales.
Perks:

• Friendly, supportive, and talented team (have upmost confidence in the solutions you are selling).
• Excellent team culture (including recognition, celebrations, and team building events).
• 21st century workplace, with flexible working arrangements.
• Nurturing of professional and personal development.

Roles & Responsibilities:

• Build and maintain excellent relationships with customer base.
• Build a deep understanding of individual customers technical requirements.
• Regular check in with customers, offer insights, suggestions, and additional services.
• Adress customer concerns (when required).
• Attend meetups, conferences, and events.
• Coordinate with delivery team to ensure customers are fully updated on progress.
• New business development and proactively identify sales opportunities with potential customers.
• Develop and present personalised solutions, to meet customers needs.
• Maintain accurate records of customer interactions, monitor pipelines, and run sales reports (using CRM).
• Stay updated on industry trends, emerging technologies, and competitors’ offerings.

To Succeed in This Roles:

• Proven experience in an Account Management or Business Development role, within an IT Services business.
• Be a team player, approachable, with a growth mindset.
• Excellent communication, presentation and customer service skills.
• Highly motivated with a proven sales record.

If you would like to find out more, apply now! We are also working on several additional roles that may be of interest.
We appreciate your interest in this opportunity. We regret that we can only contact shortlisted candidates. If you are not shortlisted, we encourage you to check out our website for other opportunities or to sign up for job alerts. Please note that applicants must be based in Australia with valid working rights to be considered.

We represent organizations that promote diversity and welcome all qualified applicants regardless of race, gender, disability, religion/belief, sexual orientation, or age.

Email: info@ouirecruitment.com
Number: (08) 6219 8033