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Form of workAbout the OPPORTUNITY
Kinetic IT is continuing to grow! We are establishing a new team, working with a new Federal Government customer and looking for talented and motivated individuals to join us as we embark on our next exciting partnership.
This brand-new role for a Technical Operations Manager to lead and manage a team of ~15 technical individuals, driving the performance of the team as well as providing key focus on optimisation of the operational infrastructure environment.
This role is a people focussed role, focussing on our crew and customer. We are not seeking a technical expert but someone with experience leading technical teams and knowledge across different technologies, in particular with infrastructure and Cloud technologies.
Keen to get involved? You will need some of the following:
People are the key success factor at Kinetic IT, so we are looking for an experienced leader who is truly invested in the success of their team and passionate about partnering with customers to deliver. You are someone who identifies opportunities to improve the customer experience and realise operational efficiencies, fostering a culture of continuous improvement.
- Current active Government Security clearance, with ability to obtain and maintain higher level
- Experience managing technology teams ideally with an infrastructure background
(engineers will be focused on Cloud, Security, Networks) - Experience in the people management of large teams of 10+
- Previous experience working in complex multi-vendor enterprise environments with strong stakeholder management skills
- Experience working in a service delivery role with understanding of customer SLA agreements & metrics, working towards deliverables across the account
- Excellent written, oral and analytical skills with demonstrated experience in business report writing
Don’t meet every requirement? Don’t worry, we’d still love to hear from you!
At Kinetic IT we value diversity and are actively seeking candidates with varied backgrounds. In selecting the right person for this role, we will consider your skills and experience as well as your personal qualities, attitude and potential for development.
The Kinetic IT Difference
- Flexible working, paid parental leave, and other benefits tailored to your individual goals
- Regular fun company and social events – Sundowner, Family Fun Day, Quiz Night and End of Year Party
- Vendor Exam Support, ITIL 4 Training and Communities of Practice groups
- Dedicated professional development reviews every 6 months, with monthly follow ups
- An open and supportive culture where we respect all people and individuals, and everyone has a voice
We are recognised market leaders in the delivery of high-quality technology solutions to large public, private, and government organisations. As an Australian-owned company, we take a lot of pride in delivering exceptional service that exceeds our customers’ expectations and positively contributing to our industry and community. We hire for the long term and have a strong focus on training and developing our employees. Everyday our amazing 1,400+ crew come to Kinetic IT not just to work but to be challenged, grow and be part of something bigger.
How to apply
First, check out our website Kineticit.com.au. If you like what you see then, click on the ‘Apply’ button or contact our careers account on *******@kineticit.com.au and quote ‘OCREQWBOPS’.
