Address
Form of work Location Parramatta CBD with access to hybrid arrangements (work from home)
Full time ongoing opportunity (35 hours per week)
Salary from $89,707 to $98,982 pa. Plus super and annual leave loading
Diverse and inclusive organisation with generous leave entitlements including flex leave and access to Fitness Passport
Your role
The Technical support officer role is required to support existing.net applications, supporting the team on Adobe Experience Manager applications, monitoring the queue for BAU activities.
Reporting to the Service Manager – IM Webservice, you will work on various business requirements in Corporate IM Systems. You will collaborate with various teams and vendor to implement data & reporting solution for DCJ.
What you’ll do
Monitor the support queue, work on tickets to meet the agreed SLA.
Work with Senior Application Developer to provide administrative support for Adobe Experience manager platform.
Work with the team to support the existing .net applications and assisting the team to create custom forms as and when required.
Work effectively with team members towards mutual continued development and provide feedback and advice on work undertaken.
What we’re looking for
Develop and support .net applications.
Technical support services to ensure service continuity and minimal business impact
Keen on learning new technologies.
Tertiary qualifications in a related discipline or equivalent knowledge, skills and experience with the applicable technology platform, with demonstrated commitment to ongoing professional development
Excellent hands-on development skills in DotNet.
Desired knowledge in Adobe Experience manager configurations, Azure, SharePoint and so on.
Download the role description.
We do work that really matters
Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.
Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!
Are you ready to join us?
Applications close Tuesday 11 April 2023 at 11.59 PM
Got a question?
If you’ve got a question about applying or require an adjustment in the recruitment process, please contact Stephanie August on stephanie.august@justice.nsw.gov.au
For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Tanmoy Das Tanmoy.das@justice.nsw.gov.au
Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
To find out what DCJ are doing to build an inclusive and diverse workforce, visit our careers site.
Other Information
A Talent Pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
Due to the Covid-19 Pandemic some interviews and assessments may be performed using alternative methods. For more information visit Our Process.
Thank you for your interest in this role. We look forward to receiving your application.
