Address As a Technical Writer, you will work as part of a global software team; collaborating with 3D software development specialists across multiple continents to deliver innovative user assistance solutions for both Cloud and Rich Client 3D engineering applications.
About this role
Deliver end user documentation for best in class solutions
Work across multiple development streams to understand application workflows, capture user assistance requirements and deliver end user documentation to corporate standards
Participate in the wider systems user assistance focus groups to drive innovation and improvements to internal standards to be applied across our solutions
Promote continuous improvement across all processes and tooling
Contribute to quality checks in all user assistance deliverables including end user documentation, user experience content, messaging, and workflow.
Bring passion to deliver world class user assistance to cloud based services on a global scale as well as our rich client applications
Become integrated in the methodologies employed within Systems and build a network within R&D globally
Identify and promote best practices in delivering user assistance support for complex 3D Modelling applications
About you
2+ years’ experience as a user assistance developer within the software industry
Degree in computer science or similar specialization
Strong documentation, presentation and communication skills
Experience with Oxygen XML Author and Oxygen Content Fusion, Madcap FlareExperience with XML language, stylesheets and tagging, CSSExperience with SnagIt, Camtasia, Microsoft Office or similar systems
Experience working with Microsoft Team Foundation Server, JIRA
Experience working with teams in Software development methodologies including waterfall and agile practices
Experience working in globally distributed teams
Familiarity with Continuous Delivery environments
Professional Bachelor
