Technical Writer

Vocational Educational Provider looking for a Technical Writer for a Dynamics 365 and customer service related project.

Our client is South Australia's largest vocational education and training provider currently going through cutting-edge projects in the realms of Microsoft Dynamics, customer service, and education. We are seeking a skilled IT Projects Technical Writer to join our team and play a crucial role in documenting and communicating the intricacies of our diverse projects. There have several customisation and internal enhancement projects that will require this resource to write them from a Technical Writer point of view for our client's students and staff. It is worth clarifying this is not CRM Developer role.

• 7.5 hours per day and 37.5 hours per week
• Regency Park and CBD locations (2 days WFH allowed)
• Adelaide based candidates only. This role requires the candidate to be in the office every day due to critical hardware being based on different sites.
• $70 to $100 per hour base plus 11% superannuation on an hourly rate contract, 37.5 hours (15% casual loading included). The rate of pay is aligned with skills, experience, or expertise.
• Education Services (Post-Secondary Education) 2020 industry award entitlements including penalty rates, overtime and allowances and superannuation.

Responsibilities:

• Collaborate with project teams to understand technical details and translate complex information into clear and concise documentation.
• Create comprehensive technical documentation for IT projects, with a focus on Microsoft Dynamics, customer service solutions, and education platform environments.
• Develop user manuals, training materials, and online resources to facilitate seamless understanding and utilization of our products and services.
• Ensure documentation aligns with industry standards, compliance requirements, and best practices.
• Work closely with subject matter experts to gather information and validate technical content.

Requirements:

• Proven experience as a Technical Writer in the IT industry, with a focus on Microsoft Dynamics, customer service, and education technology.
• Strong familiarity with project management methodologies and software development life cycle (SDLC).
• Excellent written and verbal communication skills, with an ability to convey technical concepts to diverse audiences.
• Proficiency in Microsoft Office Suite and other documentation tools.
• Experience in creating documentation for end-users and technical professionals.
• A keen eye for detail, organization, and the ability to meet tight deadlines.

Benefits:

Do not miss out on an opportunity to work for a well-known vocational education provider which has a history of helping those wanting practical skills for the SA job market and a great and vibrant leadership team who appreciate diversity.

For a confidential discussion and further information, please email your MS Word CV to Kevin Gonzalez, our IT Business Analysis Talent Specialist. You can also apply with your MS Word copy of your resumes via the link provided or by sending it to **************@hudson.com. Our client and Hudson are equal opportunity employers and encourages candidates from all backgrounds to apply.

Thanks.