Technician Assistant

So… who are we?
Techtronic Industries (TTI) is a global organisation, a world-class leader in quality consumer and professional products marketed to the home improvement and construction industries. The TTI brands like RYOBI, AEG, VAX, MILWAUKEE, and many other are recognised worldwide for their deep heritage, superior quality, outstanding performance and compelling innovation.

We are committed to ensuring our people have a great experience, in addition to an exciting and challenging role we also provide a range of great employee benefits including:

Discounts & Perks: Generous discounts on company products.

Social: Recognition programs and social events to celebrate our team's achievements.

Personal Development: Access to professional development programs.

Health & Wellbeing: Paid Parental Leave and Employee Assistance Program.

Reporting to the Facilities Manager, the Technician Assistant is responsible for supporting the smooth operation of the Schaefer GTP (Goods To Person), CUBY, ASRS (Automated Stock Retrieval System) and associated conveyors, carton erectors, compactors and technology. The successful candidate will be on a 3-month continuous rotation between AM and PM Shifts.

Key responsibilities include:

• Monitor "Lighthouse" system to identify faults.
• Troubleshoot and resolve basic faults such as blockages in CUBY or conveyors.
• Cleaning & maintenance of machinery including conveyors, totes, carton erectors, compactors, lidder, document inserters and label machines.
• Assist Schaefer tech in resolving escalated issues.
• Lodge Schaefer support tickets when tech is not on site (after hours).
• Communicate status with relevant TTI leadership.
• Assist Schaefer tech with regular inspections and preventative maintenance tasks.
• Maintain accurate records of maintenance activities, including inspections, repairs, and replacements.
• Generate reports detailing equipment performance, downtime incidents, and maintenance tasks completed.
• Communicate maintenance status and requirements to the Maintenance Supervisor/Manager.

Skills and Experience for this role:

• Ability to understand how machinery works, general mechanical reasoning, visual/spatial relations.
• Root cause analysis, trouble shooting, implementing a solution.
• Clear and concise verbal and written communication. The ability to follow up and maintain professionalism under pressure.
• Experience working in a FMCG environment.
• Experience with automation systems: i.e. GTP (Goods To Person), CUBY, ASRS (Automated Stock Retrieval System).
• Ability to disassemble/reassemble basic mechanical parts.
• Comfortable working at heights and in restricted workspaces.
• Basic knowledge and ability to use hand tools and power tools.

If you fit the above attributes and are excited at the prospect of joining a large, successful, and dynamic organisation, then please click APPLY NOW!