AddressWorking from home you will be responsible for:
- Receiving a constant volume of incoming calls from patients in emergency situations and seeking health advice
- Actively listening to extract vital information
- Recording health information using telephony system database
- Triaging and making an assessment
- Providing advice on treatment next steps in conjunction with clinical pathway database
This role would suit currently registered experienced Registered Nurses who:
- Thrive working independently and in time-critical situations
- Have at least 3 years clinical experience as a Registered Nurse in either an acute or primary health setting, consistently undertaking clinical assessments.
- Have a home office set up that includes reliable WIFI and phone signal and the ability to receive uninterrupted calls for the entirety of the shift.
- Are available at least 20 hours per week to cover am, pm and night shifts.
- Willingness to undergo National Criminal History Check and Working with Children Check.
To set you up for success we provide a full week of paid training and have the following available start dates to align with our extensive training program:
- 8th July - so the ability to attend all 5 days from the 8th -12th July is essential.
- 22nd July - so the ability to attend all 5 days from the 22nd-26th July is essential.
- 5th of August - so the ability to attend all 5 days from the 5th- 9th of August is essential.
On offer is the opportunity to continue to grow your triage and assessment skills within a new setting and within a global organisation that offers career progression.
To learn more about this opportunity and all of Serco’s other job opportunities, apply today and visit www.serco.com/aspac/careers.
About Us
At Serco, you'll be part of a team of more than 50,000 people delivering essential services on behalf of governments and organizations around the world. We apply world's best practice, insights, and technology across six key sectors: Citizen Services, Defence, Healthcare, Immigration, Justice, and Transport. But no matter your role or where you're based, we each share the same goal – to bring service to life to make a positive difference every day. To learn more please visit www.serco.com/aspac.
Serco and Proud
At Serco, not only is the nature of the work we do important, but everyone also has an important role to play from caring for vulnerable people to managing complex public services. We are a team of 60,000+ globally and 16,000+ in Asia Pacific responsible for delivering essential public services in areas including defence, justice, immigration, healthcare, facilities management, and citizen services.
Serco’s values of Trust, Care, Innovation, and Pride underpin everything we do. We are curious, creative, and collaborative. Our people matter and make a difference every day.
We seek and celebrate diversity and encourage applications from all backgrounds and cultures, including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans, and people with disabilities. By joining Serco, you will have access to Employee Networks led by colleagues who are passionate.
