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SalaryEmployment Type: Permanent Full Time
Position Classification: Telephonist Level 3Location: Lithgow Hospital
Remuneration: $67,229.25 - $68,575.46 per annum
Hours Per Week: 38
Requisition ID: REQ474584Applications Close: 11/04/2024With CORE Values of Collaboration, Openness, Respect and Empowerment,working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role.What we can offer you (for eligible employees):· Accrued Day Off (ADO) (for full time employees)· Opportunity for extra tax savings through Salary Packaging· Novated Leasing· Great education opportunities through Education Training Service which offers over 110 courses each year· Access to our Employee Assistance Program (EAP) for staff and family members· Fitness PassportWhat you will be doing:An exciting opportunity has become available for a permanent full time Telephonist based at Lithgow Hospital. This position is required to provide telephonist, clerical and administrative support for all Departments and wards of Lithgow Health Service 24 hours per day.In your role as telephonist you will:· Provide a customer focused telephony service to the community by answering all incoming calls for services and departments with Lithgow Hospital. The Telephonist is pivotal in the management of emergency calls and responses. The team also managers all communication via the paging system.· Maintain a 'Live' environment in iPMs and CERNER First Databases (admissions, discharges, transfers, patient registrations, outpatient clinics)· Work independently, efficiently and as part of a team in order to meet the telephony needs of Lithgow Health Service.If this sounds of interest to you, please apply now!An eligibility list may be created for future vacancies.About us:Nepean Blue Mountains Local Health District (NBMLHD) is a wonderful place to expand your career and grow your skills and knowledge. As a recognised leader in the healthcare industry, we provide a range of public health services to the Nepean and Blue Mountains and Lithgow Region.NBMLHD: is committed to achieving a diverse workforce. We strongly encourage and welcome applications from all ages and genders, Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, refugees, people of diverse genders and sexuality, and people with disability.All NSW Health workers are required to have completed a primary course (2 doses) of a Therapeutic Goods Administration (TGA) approved or recognised COVID-19 vaccine (except for the Janssen COVID-19 vaccine which is approved by the TGA as a single dose primary course). New applicants must have completed the vaccination course prior to commencement with NSW Health or provide an Australian Immunisation Register (AIR) Immunisation History Statement certifying the worker cannot have any approved COVID-19 vaccines available in NSW. A NSW Health agency may require further information about the medical contraindication (including but not limited to an Immunisation Medical Exemption form – IM011 form).Acceptable proof of vaccination is the Australian Immunisation Register (AIR) Immunisation History Statement or AIR COVID-19 Digital Certificate. Booster doses are highly recommended for all health care workers who have completed the primary course of COVID-19 vaccinations.Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.Selection Criteria to be addressed: * Ability to work independently as well as in a team in a busy mutli-skilled environment
- Excellent communication (both written and oral) and customer service skills.
- Demonstrated experience in a demanding front-line reception position, assisting the public, staff and client, in a polite, clear, well-spoken and calm manner in all circumstances.
- Ability to work a rotating roster 24/7
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