Tenancy Housing Officer

About Ngaanyatjarra Council Group 

We are a multi-functional non-government organisation. Our purpose is to make a significant contribution and impact to the Ngaanyatjarra Lands to ensure the reliable delivery of services including housing, power, water and community engagement and development. Additionally, we provide health services to the community through Ngaanyatjarra Health Service.

Our Vision: “Ngaanyatjarra people living on their country and keeping strong.”

An exciting opportunity exists with Ngaanyatjarra Council Regional Housing Program (NCRHP) for a Housing Officer to join our team based in Blackstone Community, (Papulankutja) in the Ngaanyatjarra Lands WA. This is an exciting opportunity for an enthusiastic and motivated person with a strong interest in remote communities to make a real difference to the lives of Aboriginal people.

Location: Blackstone is situated between the western and great Victorian deserts. The home of the Papulankutja aboriginal community. A picturesque place at the foot of the Blackstone Ranges.

The Housing Officer is responsible for the management and promotion of better tenancy practices for all public housing residents in Ngaanyatjarra Lands.  

The Housing Officer is required to assist and advise tenants of their responsibilities thereby ensuring they comply with Department of Communities, Housing Authority requirements, local housing policies and procedures. 

Your day-to-day duties will include (but will not be limited to):

• Ensure a tenancy agreement that outlines tenant rights and responsibilities, supporting tenancy forms, and an ingoing property condition report is in place for all Ngaanyatjarra public housing stock. 
• Undertake ‘Routine Property Inspections’ assessments, in line with Housing Authority and Council guidelines of all residents within the Ngaanyatjarra Council Regional Housing Program (NCRHP).
• Document information collected at the time of assessment using the appropriate Housing Authority assessment tools and internal systems.
• Support other Tenancy Officer’s during peak periods. 
• Arrange rent deduction, arrears forms and rent assessments from tenants as required. 
• Report maintenance issues for Ngaanyatjarra public housing stock.
• Contribute to the planning and review of the NCRHP service.
• Ensure accurate tenancy data is provided to NCRHP Perth Office within a timely manner.
• Participate and prepare for relevant internal and external meetings. 
• Identify opportunities for service improvement.
• Liaison with Ngaanyatjarra Community Development Administrators (CDA) in relation to community and tenancy matters.
• Liaison with community council to confirm sorry time, tenant absence and tenancy allocations. 

About You:

• Demonstrated ability to work independently, use initiative and model resilience.
• A desire for building relationships within the community.
• High-level reporting and computing skills.
• Demonstrated reliability, flexibility and a positive attitude.
• Excellent interpersonal and communication skills, including conflict management.
• Superb organisation and time-management skills and motivation.
• Experience working with Aboriginal people (desirable). 
• Tertiary qualifications in a relevant field (e.g. Social Work, Humanities, Community Service. Highly desirable)
• Experience in using housing CRM (preferable).
• A valid driver's license.

Benefits on offer for you: 

• Attractive salary package based on experience.
• Generous tax free salary packaging benefits.
• Annual leave entitlements.
• Relocation expenses paid for.
• Remote Allowance payable per annum. 
• Annual Airfare allowance is payable on your anniversary date.
• Fully furnished, rent free accommodation with utilities provided. 

This is a unique chance to take on a dynamic and rewarding role for one of the leading non-government Aboriginal Organisations in Australia. 

How to apply:

To apply for this position, please apply on Seek through the prompts.

For further queries in relation to the role, please contact:
People and Culture Team
Ngaanyatjarra Council Group
Ph: 08 6200 1***
Email: **@ngcouncil.org.au