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Form of workCompany Description
Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients.
Our values and purpose define Epworth's approach and delivery. We pride ourselves on communicating and delivering them in a real and meaningful way. Every Patient Matters.
Job Description
In this role, based in Epworth Richmond, you will be responsible for carrying out tasks required for the Theatre Reception. You will be part of the Perioperative Services Administration team and report to the Business Manager, Perioperative Services & Critical Care.
Join our team and play an integral role in the running of a busy hospital. Help patients, visitors and staff access our wide variety of services. Answer and triage calls to the switchboard in a courteous and timely manner.
You will be flexible to work on a rotating roster across all shift times. Shift hours vary between 7:00am to 9:00pm across a 5-day roster Monday to Friday.
You will make an impact by:
- Working on the switchboard answering internal and external calls
- Assisting patients, visitors and staff within the hospital
- Completing a variety of administrative duties
- Having a strong customer service focus
- Prioritising tasks in a timely and accurate manner
- Managing pressure and making informed decisions according to hospital need
To be successful in this role…
You will be experienced in a service industry in reception and administration and will have excellent communication and interpersonal skills.
You will have:
- Excellent computer literacy skills including all MS Office and able to efficiently learn specialist programs used within the Department
- Flexibility to work a variety of shifts across the weekly roster
- A keen eye for detail and accuracy in your work
- Great relationship and people skills
- Highly developed written and oral communication skills
- Excellent time management and organisational attributes
- Ability to be innovative, proactive and creative - if you see a better way of doing things we would love to hear!
Position Description Inherent Requirements
We will review applications as we receive them.
About Richmond
Epworth Richmond is a rapidly growing, fast-paced and dynamic teaching hospital where you will work alongside top-flight practitioners in all areas. You will challenge your skills, broaden your experience and grow your expertise through exposure to a wide range of clinical specialties, treatment options and the latest in technology. Epworth will support you to provide the best possible care to our patients by continually investing in your education, better facilities and technologies.
Additional Information
At Epworth, everybody matters.
It’s the sense of belonging and being part of an organisation that puts the patient in the centre of all that is done. In addition to this, you will have access to:
• Epworth’s enhanced Not for Profit status (and not available in the public sector) provides the opportunity for employees to salary package up to $15,900 pre-tax annually, leading to greater take home pay
• The largest educational scholarship program of its kind in Australia
• Ability to purchase up to four additional weeks of leave
• Reduced cost of health services for you and your family at Epworth
• Relocation assistance is available for approved candidates
At Epworth, we care.
We care about our patients and we care about our people. We care about keeping everyone safe. We care about valuing and empowering our people, and growing careers. And we care about giving our people support and flexibility to thrive, and contribute to our communities.
Enquire / Apply for this Position
Sound interesting? To apply, click the I'm Interested button now and attach your CV and cover letter.
For more information, refer to the attached position description or contact Epworth Talent on (03) 9426 0***.
As a result of Coronavirus (COVID-19), it is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had COVID-19 vaccinations, including where recommended by public health authorities and booster vaccinations.
As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and hold a valid employee Working with Children Check (provided by you).
At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care.
