Therapeutic Case Manager

Interested in a career enriching the lives of children and young people?

As a result of organisational growth Conflict Resolution Service has a number of positions available within the Children, Family and Youth program portfolio with both full-time and part-time opportunities available. 

The Children, Family and Youth programs support children, young people and their families to improve family functioning and deliver services through the following programs: 

• Safe and Connected Youth Program
• Family Connections Program 
• Family Support Program

The programs provide a multidisciplinary approach offering intensive Therapeutic Case management, family mediation and restorative conferencing and individual and family counselling.

Therapeutic case management encapsulates the wellbeing domains of the young person and acknowledges how these areas can affect a young person’s ability to have secure relationships and accommodation. Case Managers will work in conjunction with the family counsellors and practitioners to provide wrap around support to the young person and their family to address any intersecting risk factors and complex needs. 

How to apply

Submit your resume and cover letter through the “apply” function above.

For further details regarding this role or to obtain a copy of the full position description please contact Kim Bool on 6189 0590 or email ***@crs.org.au

Applications will be reviewed on a rolling-basis and interviews offered throughout the advertised timelines. 

Selection Criteria

• Demonstrated experience in intensive case management and/or therapeutic support to young people and families following strength-based case management principles and procedures
• Understanding and demonstrated use of a client centred, holistic approach when working with clients
• Extensive knowledge and experience in trauma informed practice
• Proven ability to work in collaboration with other service providers to improve quality of life for young people and/or families
• High level interpersonal and problem-solving skills   
• Well-developed written and communication skills and ability to document comprehensive case notes
• Ability to be flexible and adapt to changing environments
• Capacity to work with high needs and complex families

Desirable

• Previous experience working in the not-for-profit sector
• Mental Health First Aid Training 
• Family Violence Training

Qualifications

• Tertiary qualification in Social Work, Psychology, or the equivalent
• Minimum two years’ experience in youth and family case management or equivalent 
• Full driver’s license
• WWVP clearance

Applications close 5pm Friday 12 April 2024

Conflict Resolution Service is an equal opportunity employer committed to diversity and inclusion. Applications are strongly encouraged from Aboriginal and Torres Strait Islander people; people with a disability; people who identify as LGBTIQ; and those from culturally and linguistically diverse backgrounds.