AddressG’day Group
G’day Group is the undisputed leader in regional travel, with over 85 properties and a network of over 300 parks across Australia’s most sensational destinations. We have a range of the best accommodation to bring people, places, and communities closer together.
Undara Experience
Say g’day to more of Australia and join us at the Undara Experience, home to one of the world’s longest lava-tube cave systems, formed over 190,000 years ago. This tourism icon is on the doorstep of a world-class geological phenomenon, and just three hours by car from Cairns, easily accessible from the Savannah Way. Join our team in Tropical Far North Queensland and explore this authentic outback experience with restored railway carriages, pioneer huts and a swag tent village—the perfect setting to connect people to nature, networks and communities.
The RoleUndara Experience offers a diverse range of accommodation, dining and natural attractions to guests from April until November when the popular destination closes for Wet Season. As a Tour Guide you are central to ensuring our guests experience the very highest levels of service and safety while on our tours. Tour Guides are an integral part of the properties daily operations from transfers in and out of property to Guided tours of the iconic Undara lava tubes.
If you like the idea of a job that involves exploration and educating guests, and you are passionate about working outdoors, this role is for you.
Skills & Experience:- Highly developed guest service skills;
- Strong interest in wildlife and nature;
- Ability to work well under pressure and autonomously;
- High energy and active, some of the tours have unsteady footing;
- Self-motivation to learn and expand your knowledge of the area;
- Ability to work as part of a tight knit team;
- Ability to talk to groups and take them along a journey;
Qualifications
- Queensland Manual Driver's License (essential)
- Queensland MR License (essential)
- Queensland Drivers Authorisation (essential)
- Senior First Aid Certificate include CPR (essential)
- Queensland Working with Children's Check (essential)
- Relevant qualification in either Guiding/Environmental/Education (desired but not essential)
- Previous experience with Tour Guiding or within the tourism industry (desired but not essential)
- Membership with Savannah Guides (desired but not essential)
- Seasonal opportunity
- Discounted accommodation for you, your family & friends across the G’Day network of parks
- Discounted products from our G’Day Rewards Partners
- Ability to move and to another property within the G'Day Network during the off season. Australia wide!
- Full Training will be provided
- Accommodation & Meals onsite
Our ESG Statement
The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.
This is a remote role, where you will be living and working at Undara. As such, please consider the reality of living in a remote location for an extended period of time. G'day Group offers competitive remuneration and remote living benefits. We also offer career development and learning opportunities including structured training programs and on the job experience and mentoring.
Discover more to life - APPLY NOW!
This role includes extensive manual handling tasks including lifting up to 20kg kneeling and squatting, as well as handling chemicals and utilising machinery
**Prior to an offer of employment being made, candidates must provide authority for a Federal Police Clearance to disclose any criminal offences or charges.
