Tourism & Events Officer

The Position

This role is to perform provide frontline Tourism services at the Cunnamulla Fella Centre, to work as part of a team to plan and deliver events within the local community and promote businesses and attractions within the Paroo Shire.

Selection Criteria

1. Ability to model safe WHS behaviour in the workplace;
2. Ability to ensure all services, programs and events are delivered in a safe and healthy manner;
3. Ability to participate in the planning and implementation of tourism services;
4. Ability to ensure all services are delivered in a professional and timely manner;
5. Ability to participate in the planning and delivery of Tourism Events and provide support to ensure they are delivered in line with the event plan;
6. Ability to participate in post event reviews to appraise the event’s success;
7. Ability to promote local businesses and tourism offerings to relevant community members and visitors; and
8. Ability to provide a high level of communication and customer service to the community and all workers at Council.

Experience & Qualifications

• Knowledge of or an ability to quickly grasp and understanding of the tourism and visitor information requirements for the Paroo Shire;
• Prior experience providing customer service role through Tourism, Retail, Business or Administration;
• Strong interest in Tourism is essential, enthusiastic about sharing knowledge of the local area and confidence in public speaking;
• Good communication and interpersonal skills, both verbally and written, with the ability to provide timely courteous customer service while representing Council;
• Experience and understanding of the importance of working within a team and autonomously;
• Experience in Microsoft Office, databases and operating standard office equipment, computers and the internet;
• Experience with creating/updating websites and social media an advantage;
• Commitment and uphold Council Code of Conduct, Workplace Health and Safety and Anti-Discrimination policies;
• Ability to legally operate a motor vehicle under a ‘C’ Class Queensland Drivers Licence or higher is an essential requirement for this position;
• Blue Card (Working with Children) essential; and
• Formal qualifications in Event Management and/or Tourism highly regarded.

Benefits

• A competitive remuneration package is offered of $59,700, plus allowances.
• 5 weeks annual leave with 17.5% loading
• 9 days fortnight
• Uniforms provided.

A position description is available below. Applications closing 8 April 2024 at 8.30am.

To apply please email your resume, cover letter outlining your experiences of the selection criteria and application form to hr@paroo.qld.gov.au For further information please contact the HR Officer on 07 4655 8400.

Please note we can only consider your application if you are eligible to work in Australia.