Address- Swan Hill - Victoria
- Full-time permanent opportunity + attractive hourly rate + superannuation + working with an awesome team environment
- Be part of a 145-year-old organisation that puts its people first and has their best interests at heart
ABOUT US
The family owned Dahlsens Group has been operating since 1877 and is one of the largest independent suppliers of timber and Building Materials to many of the best home builders in Australia.
We offer a family-feel culture and work environment that sets us apart from any others in the industry. We are part of a 60-site national group, including Dahlsens, Cairns Hardware and Nortruss with over 1000 trusted support team professionals, trade experts, drivers, and yards people. The founders of the organisation are all about investing in their people, partners, and communities to make a positive and sustainable contribution to Australia.
Our people live and breathe the Dahlsens Values daily; Take Responsibility, Grow Together, Everyone Contributes.
145 years of experience, so we know what we are talking about…. keep reading if you are looking for big things.
ABOUT THE ROLE
We’re searching for someone who isn’t afraid to roll up their sleeves and be part of the team to get the job done right and on time for our customers.
The Trade Desk & Sales Team Member is the face of Dahlsens when our builders and trade customers walk into our Trade Store. You will assist customers with product knowledge and enquiries, process quotes and orders via email/phone and in person. At times you may be required to assist the yard team in preparing customer orders, and other duties as directed by the Branch Manager. You will report to the Branch Manager who will provide ongoing support and guidance.
RESPONSIBILITIES WILL INCLUDE
- Provide customer service to builders and trade specialists
- Merchandise and replenish products in the store
- Pick and pack customer orders when required
- Organise deliveries and ensure customer orders are dispatched in full and on time
- Administrative duties include, phone, email and other duties directed by the Branch Manager
- High awareness of site safety and duty of care for your team, staff, and site visitors
- Finally have a ‘hands on’ with a 'can do' attitude
QUALIFICATIONS AND SKILLS
- Forklift licence (great if you have it, if not, don't stress)
- A strong sense of customer service
- Excellent communication skills and a passion to always give the best service
- Experience in retail / trade sales, building & construction or qualified tradesman (preferred but not essential)
- Computer skills preferred but not essential
PERKS
Access to our awesome reward and benefits platform with cashback discounts at over 400 retailers such as; Adidas, Woolworths, Coles, Ikea, Woolworths, Myer, Rebel Sports + more!
- Be part of something strong, we really are growing together
- Your contribution is valued and celebrated, the company culture lives this
- An impressive ‘Be Well’ program supporting you and your wellbeing
- Free Employee Assistance Program (EAP)
- Education Assistance Program - your development is important
- Uniform provided so you can look the part
- Staff discounts may be available (T&C may apply)
- Take a day off on your birthday and still get paid for it
- And you get to work with a great bunch of people, friendly and who want to see you succeed.
PLEASE NOTE
The successful applicant will be subject to a comprehensive reference and background checking prior to employment; including a Pre-employment Medical Assessment, National Police Check & Right to Work checks.
We are an equal opportunity employer with a zero tolerance to Drugs and Alcohol in the workplace and we do conduct regular random workplace testing.
Applicants with the Right to Work in Australia will only be considered for this position.
If this sounds like the right job for you, and your skills and enthusiasm, click the 'Apply for this job' now and include your Resume and Covering Letter.
