Trainee Area Manager

We are seeking an enthusiastic & experienced Store Manager who is looking to utilise their skills to train as an Area Manager.

The role requires someone who is capable of working in-store, alongside team members to train and motivate them, as well as utilise their extensive in-store management experience to guide franchisees in how to run a successful business.

David Peters Group is the parent company of Gilhooleys Irish Pub, Shingle Inn and Cayman Cafes. This role will work predominantly on supporting QLD company stores and assisting Shingle Inn franchisees to implement initiatives to improve their businesses.

Established in 1936, Shingle Inn has built upon its reputation for excellence, becoming a beloved boutique cafe chain that continues to delight its customers. Shingle Inn is a truly unique cafe, with exceptional products and a dedication to exceeding customers' expectations. We're searching for someone with a collaborative approach and a passion for coffee and hospitality who will report directly to the National Operations & Brand Manager. Responsibilities of this role will include: 

• Work in-store two days a week to improve systems and adherence to procedures for all company stores, as well as highlight opportunities that can be implemented throughout the network.
• Initiate and assist in-store implementation of ideas to drive sales growth, compliance, customer service, barista training and profitability.
• Proactively work with franchisees in your territory to improve their businesses in the areas of sales, customer service & profitability.
• Champion one of the Operations Portfolios – either coffee, product management, product development, menus and profitability, loyalty or training, in consultation with the Operations Team and National Operations & Brand Manager.
• Prepare and supply reports from in-store visits, portfolio assessments, stocktakes, training materials and other reporting components that add value to the business.
• Oversee management of company stores, where required, including rostering, product ordering & stock levels, recruitment, onboarding, in-store training and mentoring of store managers.
• Positive, proactive, consultative work ethos and a can-do attitude.

About you: 

You will have a passion for great quality coffee and food with a keen interest in generating sales and improving business profitability as well as: 

• be a good communicator, capable of motivating teams and providing constructive feedback,
• be a hospitality expert who’s not afraid to get their hands dirty, working side-by-side with in-store teams and franchisees,
• have strong attention to detail to complete reports and feedback from in-store visits, with a proven system for following through to check on progress, and
• be a team player willing to go the extra mile to ensure the team is able to achieve some pretty big goals.
• Experience in a franchise network is desirable, but not essential. 

How to apply: 

If you are ready to take on this exciting new challenge and get immersed in a dynamic and vibrant role, apply now by PROVIDING A COVER LETTER that details your experience with reference to the responsibilities outlined for this role. 

Applications close 18 March 2024