AddressAs a Trainee Customer Service Officer, you will have the exciting opportunity to work alongside seasoned professionals in a diverse role, learning the skills necessary to excel within this dynamic company. This role offers a hands-on approach where you can actively engage with customers and refine your service abilities, setting the foundation for your future growth in the business.
The Coast's leading employer of Apprentices and Trainees for over 40 years.
Throughout your traineeship, you will be employed by CCGT and will work day-to-day with our host employer in order to receive your on-the-job training in the industry.
Our Host Employer is a multi-channel company with over 50 years experience managing, creating and distributing scrubs and workwear for business.
Their branded workwear platform produces uniform solutions for organisations across a variety of industries.
Their retail platform offers consumer purchase access to the worlds best scrub brands.
KEY ROLES AND RESPONSIBILITIES:
- Exceptional Customer Service with high attention to detail
- Using a service desk to answer customer queries "tickets"
- Order entry & invoicing
- Data entry to industry based systems
- Administrative duties including, filing, phone & email management
- Processing returns
- General housekeeping
DESIRED QUALITIES:
- Strong communication skills, both written and verbal
- Excellent organisation & time-management skills
- Attention to detail
- Positive, friendly & confident attitude
- Ability to multitask and prioritise tasks effectively
Working Monday to Friday, 8:30am to 4:36pm.
If this sounds like the role for you, click the "APPLY NOW" button below to submit your application.
Additional information- Paid to study a Certificate III in Business (Business Administration)
- Full-time position located in North Wyong
- Immediate start
