Training Administrator

Company description:

Certis Security Australia is one of Australia's leading security service provider with over 3,000 employees nationwide, providing our clients with industry leading security services with our state-of-the-art technology and highly qualified staff. As part of the Certis Group, SNP Security and BRI Security deliver integrated security solutions including operations technology, aviation, front-line and concierge security services to clients worldwide.

Job description:

Position Purpose

We are looking for an experienced Administrator to join our Training and RTO team. Based at Sydney Airport, this position is responsible for providing administrative support to the training and accreditation programs including scheduling of classes.

This role provides critical support to our busy training centre. Your key responsibilities include:

• Scheduling of internal training programs and coordinate necessary training resources
• Managing and scheduling employees to ensure all have completed their annual accreditation
• Monitoring ongoing training and gap analysis for all employees
• Working with stakeholders to keep them informed of project timelines and associated deadlines
• Answering training queries
• Maintaining up to date records and ensuring all administrative tasks supporting training and accreditation are completed

• Adaptability - Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
• Building business partnerships - Working effectively with internal and external partners such as peers, staff groups (outside the formal line of authority), senior management, and external vendors and suppliers to accomplish organisational goals; using knowledge of internal and external events to anticipate potential problems and to mutually resolve issues.
• Work standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
• Decision making - Identifying and understanding issues; problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
• Customer focus - Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships.
  

• Strong written and verbal communication skills
• Strong organisational ability
• Demonstrated experience managing multiple stakeholders to achieve business outcomes.
• Initiative and problem solving skills
• Microsoft Office (Word / Excel)

• Minimum 3 years office administration experience
• Training Administration or Rostering / Scheduling experience highly regarded

• Friendly and inclusive environment
• Growth and development are supported and promoted
• On-site parking / Close to public transport.
• A discount program where employees, and their family members, can save at over 400 retailers Australia wide
• A well-being program that provides advice about mental, physical, and financial well-being
• An Employee Assistance Program (EAP) that is available to employees and their families
• Cultural diversity is valued and supported
• Emphasis on learning and development, where a state-of-the-art LMS is available to all employees

Certis Security Australia promotes diversity in the workplace through our Diversity Inclusion initiative and via our Indigenous partnership with Corroboree Security. We encourage women, Aboriginal and Torres Strait Islander peoples to apply for this role.

Should you apply please be advised that should a decision be made to proceed with your application to the next stage of the recruitment process, it is only at this stage will a member of the recruitment team be in contact with you.

Sydney Night Patrol & Inquiry Co Pty Ltd
• NSW 400674602
• ACT 17501220
• QLD 41315
• WA SA48240
• NT 345
• SA ISL 178143
• TAS 3020

Certis Security Australia Pty Ltd
• NSW 405149073
• ACT 17501742
• QLD 3158254
• WA SA 72311
• SA ISL 235794
• VIC Z05 798 61S
• VIC Z05 798 40S
• NT 1093
• TAS 458596293