Training Specialist

Cheil Australia delivers true integrated business solutions, with 53 offices operating in 43 countries worldwide employing over 7,000 employees.  

Are you passionate about training and development and have a deep understanding of product features, benefits and technology trends? If so, we’re recruiting for a Training Specialist.

In this role, you will be responsible for creating and delivering top-notch training material and support to our field team, ensuring they are equipped with the necessary knowledge to effectively represent and sell Samsung products.

Your day-to-day

• Develop and deliver training programs for in-store execution, trainers, events, and online learning platforms
• Act as a product expert and provide support and feedback to product management and marketing teams
• Drive and execute important training activities, track and report on training impact
• Be a reliable source of information for product features, benefits, technology trends, and competitor products
• Identify areas for improvement and provide solutions in relation to training strategy.
• Stay up to date on relevant information for sales and ensure it is communicated effectively
• Be creative in communicating the benefits of Samsung technology to a number of different audiences (internal, and external)
• Provide product information and technical support to multiple divisions, and stakeholders both internal and external.
• Plan and execute training launch plans for new and key products.

About you

• Technical skills and knowledge in Mobile Experience and Consumer Electronics, or Mobile categories/products.
• Proficiency in Microsoft Office Suite, with strong multimedia skills
• Retail sales and merchandising experience in electronics is a bonus.
• Excellent people skills and a self-starter with both internal and external stakeholders.
• Ability to create best-in-class training and take constructive feedback
• Strong attention to detail, communication and presentation skills
• Ability to manage multiple tasks, be creative and work in a team
• Strong organisational, interpersonal and problem-solving skills
• Ability to travel and work flexible hours as required.

While working with Cheil you’ll receive competitive remuneration, up to 50% discounts on Samsung products, continued professional development opportunities, and a collaborative working environment. We also offer extensive parental leave for primary caregiver and secondary caregiver.

Due to the number of applications, we receive, only candidates that meet our criteria will be short-listed and contacted. We thank you for your time.