Address- Recognition @ Latitude: Education support, Better giving programme with charity partners, Latitude matches dollar for dollar and Community partner days
- Flexibility @ Latitude: Flexible work arrangements - balance work and personal responsibilities, Hybrid set up - work from home & the office, 3 Days paid volunteer leave annually, paid community service leave, paid compassionate / bereavement leave
- Yearly salary reviews.
We are on the hunt for a Transaction Fraud Specialist to join our superstar Fraud Team. This is a rewarding opportunity for a passionate Fraud professional looking to expand their career and build on their existing experience.
As a Transaction Fraud Specialist , you will be responsible at managing and investigating fraudulent activities related to credit and debit card transactions, ensuring compliance with major credit card regulations, and maintaining effective communication with cardholders to mitigate risks and provide necessary support.
Let's look at some key responsibilities:
- Client Interaction - Collaborates with cardholders to inform them of actions taken to apprehend offenders and advises on the limits of their liability.
- Transaction Investigation- Investigating transactions on lost or stolen cards, monitors reports of lost or stolen cards, and sets up replacement accounts for cardholders.
- Maintain an up-to-date focus on financial crime, security related trends and emerging issues, and share knowledge obtained.
Ideally, we're looking for the following:
Let's look at you:
- 3+ years' experience- Financial Services Industry experience
- Regulatory Understanding
- Comprehensive knowledge of rules and regulations of major credit card operators, such as Visa and Mastercard.
- Transaction Fraud experience advantageous
- Proficient in identifying and conducting preliminary investigations of fraudulent transactions involving credit cards.
- Display good teamwork, internal stakeholder management skills and the ability to work with a variety of people - your 're flexible, can work autonomously and with others.
- Remain energetic and approach challenges with a positive mindset and adapt/learn quickly.
- Be strategic and effectively manage your time and prioritise workload based on business requirements.
Sometimes the best candidates don't have 100% of what is listed above, but if you have most and are confident, you'd be a good fit, we'd love to hear from you!
Sound like you? That's a good sign! In return for your energy and ideas, we offer a flexible working environment and great compensation. We always support a safe, healthy, engaging, and productive working environment for all employees and workers, whether that be in your home and office, or a combination of both.
We're Latitude, partners in money. Latitude may seem like the new kid on the block, but it's taken us almost a hundred years to become an overnight success. Digital payments, cards, loans, and insurance is what we offer - but what we really are is a platform that helps people shop and live better.Always living and breathing our values. Act Right, Show Care, Be Curious.
Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment. Only open to Australian or New Zealand Permanent Residents or Citizens.
