Transformation Senior Analyst (8-Month Contract)

Overview

PepsiCo ANZ has embarked on a digitization journey for Order to Cash Cycle by recently implementing a state-of-the-art solution, High Radius, leveraging Artificial Intelligence and Machine Learning as key enablers. We are now striving to drive strategic transformation of our processes that enables PepsiCo's ambitious growth & profitability aspirations.

Commercial Controls team is a critical part of this initiative that leverages industry trends, strategic insights and analytics to help the organization identify and pursue areas of process transformation.

About the job

Are you interested in helping PepsiCo transform our Order to Cash Cycle? Do you get energized by highly collaborative and agile working environments where we work as one team towards a common goal? Do you want to gain experience in emerging technology, FMCG operations and dynamic GTM model in a single role?

If you answered yes to those questions this might be the role for you!

As Transformation Sr. Analyst - Commercial Controls you will work closely with wide group of stakeholders across our Australia Foods business. The work will be fast-paced, analytical and hinge on the ability to translate analytics into actionable items to drive automation.

To be successful in this role you will need to be perpetually curious, enjoy building an intimate knowledge of our D&A structure, operating model, and IT systems. Prior understanding of the Australian retailers' practices and exposure to customer claims will be very helpful for success.

Key Responsibilities

Process Improvement

• Analyse historical claims data to identify top trends that are impacting process efficiency. Engage with key stakeholders to build support and consensus for simplification initiatives. Support stakeholders in implementing aligned action plan ensuring effective execution.

• Evaluate success of changes post-implementation to ensure that objectives are met and make recommendations for further improvements.

• Analyse aged items/abnormal claims, perform root cause analysis and implement corrective actions in alignment with key stakeholders to prevent reoccurrence.
• Regularly communicate progress, milestones and challenges related to change initiatives to management and other relevant stakeholders, ensuring transparency and alignment with overall goals.

High Radius Optimization

• Monitor defined key performance indicators (KPIs) and metrics to track progress against planned automation targets for Cash Application and Claims settlement modules.
• Collaborate with cross-functional teams to optimise High Radius utilisation and monitoring KPIs to reduce complexity, minimize error and expedite claims processing.
• Organize training programs to equip employees with knowledge and skills needed to adapt to new processes.

To be successful in this role you will bring:

• At least 5+ years of relevant experience
• Bachelor's degree or higher qualification
• Proven analytical and problem-solving capabilities with ability to challenge status quo
• Knowledge of Australian FMCG landscape and Major retailers in industry is preferred
• Effective team player, has a positive approach to work and team members
• SAP / High Radius experience will be a plus

About us:

We are a progressive and people-focused business and believe our diverse workforce is the key to our success. Because we value our employees and their families, we offer an agile and flexible working environment with an emphasis on work life balance and health, as well as plenty of learning opportunities and room to grow your career.

• Recognised as a Top Employer in both Australia and New Zealand in 2021 and 2022, one of only 16 organisations globally to earn this certification.
• Recognised as an WGEA Employer of Choice for gender equality for the past 12 years and is one of the leading organisations in this space.
• Gender Tick (NZ)
• Family Friendly Certification (AU)

Pep+ (PepsiCo Positive) is the future of our organization - a strategic end-to-end transformation, with sustainability at the center of how we will create growth and value by operating within planetary boundaries and inspiring positive change for the planet and people. It is our roadmap for becoming the global leader in convenient foods and beverages and a leading actor in the transformation of the global food system.

With a large portfolio of food and beverage brands, PepsiCo Australia & New Zealand employs more than 1,600 people across ANZ at Smiths Snack Food Company, Bluebird Foods NZ and PepsiCo Beverages. With global brands like Doritos, Gatorade, and Pepsi Max, we also make some home-grown favourites such as Smith's Chips, Red Rock Deli, Twisties, and our Bluebird NZ snack brands.

Interested? Know someone who might be? This is a great opportunity to join the PepsiCo ANZ team.

PepsiCo's hiring process:

1. Submit your application
2. Interview(s) and skills evaluation
3. Online Assessment process
4. Background checks

At PepsiCo, we believe what makes you unique, makes us better. We embrace equal opportunities for all employees. We believe that our people are our best asset and understand the importance of bringing different perspectives, different lenses and different experiences to our workplace. We are committed to building and supporting an inclusive workforce that truly reflects the global communities we operate within. We encourage women, people with a disability, Aboriginal and Torres Strait Islander, LGBTQI+ and people from culturally and linguistically diverse backgrounds to apply.

In applying for this position, you consent to your personal information being provided to PepsiCo for use in accordance with PepsiCo's Privacy Policy which can be found at the bottom of the page on PepsiCo's website www.pepsico.com.au