AddressAbout us
Workskills is a progressive, leading, not-for-profit employment services provider in Southern Tasmania. Even though we are experiencing rapid growth, our focus remains on being a great community organisation where our people have the ability to excel.
Our commitment to our clients is quite simple - to truly understand and prepare our clients for their future, to place our clients in meaningful jobs or training; and to help keep the employment or training opportunity – for the benefit of individuals, families and communities.
With a strong focus on customer service, our dynamic teams are genuine and passionate about changing lives. We are focused on continuous improvement and driving performance to best support individuals, employers and the broader community. Workskills provides the environment where our people can have a defining influence on the lives of Tasmanians – after all we have been doing this for 38 years.
The opportunity
We are looking for motivated individual who is passionate about working with young people to join the Workskills team as the TtW Intake Coordinator. To succeed in this role, you will have outstanding communication and organisational skills and have demonstrated experience in working with young people and stakeholders.
The TtW service is an important part of Workforce Australia services in Tasmania, annually supporting young people aged 15-24 achieve their life, work and education goals.
As the TtW Intake Coordinator, you will design and deliver activities to broaden the reach of TtW, directly impacting the number of young people seeking support for the program. Bringing a high level of coaching skill and expertise, the Intake Coordinator work collaboratively with the Youth Programs team internal and external stakeholders to design and deliver tailored activities and coaching tools for specific cohorts of TtW participants. As the Intake Coordinator you will maintain an active coaching function, working with young people to achieve their goals and managing a small caseload of participants as required.
You will be supported to:
- Coordinate the delivery of outreach and engagement activities with the aim of increasing registrations to the TtW Program.
- Directly manage all incoming referrals and direct registrations for TtW to maximise program commencements in a timely manner.
- Design and deliver targeted programs, activities and coaching tools for targeted cohorts of TtW participants including, but not limited to, early school leavers, in collaboration with internal and external stakeholders.
- Provide client-centred, strengths-based coaching for TtW Participants in accordance with the TtW Service Delivery Manual and the TtW Deed, managing a caseload of Participants as required.
- Meet individual performance targets aligned with the TtW Performance and Quality Framework and contribute to the achievement of team and whole-of-service performance targets.
About you
To be successful in this role you will have:
Essential:
- Extensive experience working with young people, including early school leavers, Aboriginal young people and those from a refugee or migrant background, with a sound understanding of the support young people require to achieve work and education outcomes.
- Demonstrated ability to Work in partnership with education providers, community organisations, and individuals to maintain positive working relationships and collaborate effectively.
- An innovative and strategic mindset focused on program growth and continuous improvement, with sound project management competencies.
- Well-developed skills in case management, tailoring services for individual clients; managing diverse caseloads with empathy and professionalism; applying service guidelines and models; and use of digital case management systems.
- Strong interpersonal communication skills, including the demonstrated ability to engage effectively with young people, and collaborate professionally with colleagues and external service providers.
- Provision of a current satisfactory National Criminal Record Check, and registration to Work with Vulnerable People in Tasmania.
Desirable but not essential:
- Educational qualifications in a relevant field
- Current Tasmanian driver’s licence.
We offer you
- You will enjoy a modern work environment that includes a combination of working from our new central hub for collaboration, face to face servicing at sites, and an optional working from home day
- A safe, friendly and supportive work environment
- A challenging and rewarding career with development opportunities
- An attractive salary plus salary packaging options
- 5 weeks annual leave, 12 days personal leave and 12 days flex leave
Take the next step
To find out more about this great opportunity contact Sophie on 0439 661 *** for a confidential conversation.
For a copy of the Position Description please click here – (if viewing via Seek, please go to our Website https://workskills.org.au/ then scroll to the bottom of the home page and click “join our team” to view the ad and linked position description via our Careers Portal)
You can apply via our Careers Portal as mentioned above, or click the Seek Quick Apply button now!
Your application must include:
- an up to date resume
- a cover letter detailing your vision of success in this role addressing the selection criteria
Applications close 11.55 pm Sunday 26th May 2024.
Workskills Tasmania is a proud Employer of Choice, dedicated to championing equity and diversity within its team. We extend equal opportunities to all candidates and actively welcome applications from individuals with diverse backgrounds. We encourage Aboriginal and Torres Strait Islander people to apply for all positions.
As a Child and Young People Safe Organisation all employees are required to undertake a Working with Children Check and a National Police Check.
All applications are treated in the strictest of confidence.
