Address
Form of work
Salary- Join SA's leading Travel provider
- Full-time permanent positions available
- Mile End location with flexibility to work from home
Your new opportunity
An exciting opportunity to join our RAA Travel Contact Centre team at a time of significant growth. We're looking for people who are passionate, customer centric and enjoy creating memorable experiences for our members. We will provide full training for inexperienced Consultants to join our team where you will learn everything there is to know about Travel.
To be successful you will have a drive to succeed and the ability to provide excellent service over the phone while multi-tasking with computer systems and digital forms of communications. In addition, you will:
- Create and manage end to end travel bookings tailored to each customer's needs.
- Sell flights, accommodation, cruises, tours, and related travel products over the phone, via email and online.
- Provide a customer service experience that can't be felt anywhere else.
- Achieve and exceed set sales targets.
- Research and maintain an extensive knowledge of travel industry products, systems and processes.
About you
You will be a confident and passionate self-motivated individual who enjoys working in a high performing culture. We are also looking for:
- Must be passionate about travel and done a broad range of travelling both internationally and domestically (please share where you have travelled in your cover letter).
- A demonstrated track record of reaching high performing sales targets.
- Strong customer service experience.
- Outstanding attention to detail along with excellent verbal and written communication skills.
- Ability to multitask and work cohesively within a team.
About us
To ensure our employees feel valued, empowered, and supported we provide a range of employee benefits including:
- Famil travel opportunities- see the world!
- Free RAA Premium Road Service.
- Discounts on all RAA Products and Services.
- Terrific pay structure for agents that includes high Guaranteed Earnings paid fortnightly, plus bonuses. for achieving Monthly Sales Targets.
- Positive working environment with outstanding culture and support.
How to apply
To Make a Move That Matters and work for a passionate South Australian organisation with members at heart click 'Apply' to submit your application by: 9am Monday April 8th.
You'll need to provide evidence of your eligibility to work in Australia and we'll also need you to undertake a police check before you can work with us at RAA.
We are committed to building a workplace that's diverse and inclusive, where employees are embraced for their unique qualities and valued for their contributions. We believe a diverse and inclusive workplace brings out the best in everyone and helps us to give our members better service. That's why we encourage applications from everyone, including people living with disability, job seekers of all ages, members of the LGBTIQA+ community and people from culturally diverse backgrounds, including First Nations People.
