AddressExciting new opportunity for a Counter Manager to join our David Jones Miranda Counter Team! 35 hours per week
About the Role
We are looking for a Counter Manager to guide our loyal and appreciative client base who are enthusiastic about delving into the details of our products. Confident in your abilities to showcase skills and educate our clientele, you’re a go-getter looking to inspire your clients.
As the Ultra Counter Manager, you play an integral role in setting the standard. You are responsible for providing clients with the highest level of customer service and skin education, conducting high quality facial treatments as well as meeting KPIs and sales targets whilst being up to date with the newest products and changes in the industry.
We are looking for someone who can work autonomously, is highly self-motivated and has experience, preferably in a department store environment.
About the Company
Ultraceuticals is a leader within the cosmeceutical skincare industry. We are dedicated to providing innovative, quality skincare products and professional facial treatments to target major skincare concerns. We are a fast-growing skincare brand, occupying a unique space in the Australian market and expanding rapidly internationally.
Key Responsibilities:
- Perform in depth skin consultations and provide client advice on Ultraceuticals products and treatments.
- Perform Ultraceuticals facial treatments.
- Take clients through 90 day skin journeys, achieving real visible results.
- Organise and facilitate instore events.
- Manage day to day counter operations.
- Drive and store sales and services targets.
Our Ideal Counter Manager
- Previous Counter Manager experience is essential.
- Strong track records in achieving sales targets and meeting and exceeding KPIs.
- Exceptional customer service ability.
- Positive attitude, driven and self-motivated, with a passion to achieve sales targets.
- Ability to commit to a set fortnightly rotating roster.
- Experience and understanding of cosmeceutical grade products and treatments would be advantageous
What's on Offer
- Above award hourly rate
- Attractive and generous commission structure
- Extensive and ongoing product and sales training, on counter and formal classroom and online education
- Awesome product allowances and staff discounts
- Positive and supportive team culture
- Set roster with rotating weekends to allow for flexibility and work life balance
- Career growth opportunities
Please Note: A Beauty Therapist Certificate IV or Diploma qualification is required for this position as professional recommendations and beauty room treatments are key points of difference for Ultraceuticals. As part of the recruitment process, you will need to provide documentation of your qualification in order to progress
