Underwriting Assistant, Global Programs

Underwriting Assistant, Global Programs

Sydney, Australia

A technical operations role, this opportunity offers much more than the traditional Underwriting Assistant position. The main duties are the end-to-end servicing of locally produced multinational accounts and supporting the incoming overseas placements. The role is Sydney based.

DISCOVER your opportunity

Do you want to work with the biggest clients in the world, get exposure to complex risks and scenarios, and interact with highly qualified colleagues around the world?

Join AXA XL, and work with an amazing and supportive onshore service team in the interesting and growing space of Global Programs / Multinational Placements / International Policies.

What will your essential responsibilities include?

• Work collaboratively with the offshore team to ensure timely requests of quotes, name clearance and accurate binding of quotes are met
• Proactive engagement with underwriting to ensure an efficient and smooth account hand over for accounts to ensure information received is understood and complete in order to process / instruct policies on system(s)
• Ensure timely implementation of system procedures and creation of instruction document, i.e. ensure related data is complete and accurate to instruct local policy details
• Ensure complete documentation of files in document management system
• Accountable for correct financial bookings processing systems
• Keeps track of implementation progress and liaises with local staff to resolve queries
• At request of Underwriting, ensure timely and high-quality implementation of mid-term endorsements, issuance of certificates of insurance and focus on premium collection monitoring (according to the processing rules and guidelines, incl. system data entries)
• Address requests originating from client/broker immediately and refer to Underwriters
• Develop expert level knowledge of systems and processes and keep abreast of new guidelines published. Act as reference point for others when questions come up and/or uncertainties exist
• Ensure data quality accuracy ratios at the defined level/metrics.

You will report to the Team Lead - Global Programs Middle Office, Australia.

SHARE your talent

We're looking for someone who has these abilities and skills:

• This is a technical role that also requires strong soft skills, and a customer service approach, so the candidate must be able to work in a data and deadline-driven environment and be able to communicate confidently with internal and external stakeholders.
• A continuous improvement outlook, a willingness to ask questions and explore new ideas is valued.
• Must be happy to work autonomously and enjoy collaborating with team members, often in a virtual environment.
• Understands the importance of why, and getting the little detail's right.
• Prior experience in corporate insurance, with previous experience in or a desire to learn about Global Programs would be highly valued.
• Strong Microsoft Office Suite skills, particularly Excel.

FIND your future

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at axaxl.com

Inclusion & Diversity

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.

At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It's about helping one another - and our business - to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe
• Robust support for Flexible Working Arrangements
• Enhanced family friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter

Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars:

• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change: The effects of a changing climate are far reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving.

For more information, please see axaxl.com/sustainability