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SalaryAbout Us
UTS aims to be a leading global university of technology, renowned for its impact. Ranked as Australia's top young university by Times Higher Education, UTS is situated in one of the world's most livable cities, offering a dynamic and innovative environment. With diverse campus life and extensive international exchange and research initiatives, UTS equips graduates for today's and tomorrow's workplaces. Our Mobility Programs host and send approximately 3000 students annually on exchange and short programs. The UTS Global Mobility Programs team, under the Global Engagement portfolio at UTS International, manages all mobility and exchange initiatives.
About the Role
We have an opening- for a Support Officer - Global Mobility Programs to join our team, on a full-time, continuing basis.
The Support Officer is responsible for providing high-level administrative support for UTS Global Mobility Programs, which enables the effective operation of a wide range of UTS Inbound and Outbound Exchange, Study Abroad and Short Programs. Responsibilities include supporting program development, contributing to promotional calendars, engaging with students and student ambassadors, providing advice on program applications, offers, and enrolments, liaising with internal and external stakeholders for streamlined administration, and enabling compliant administration of UTS and government travel grants and loans.
If successful in applying for this role, you will be responsible for:
- Support the operations of Inbound and/or Outbound Global Mobility Programs
- Provide general student advising and application assistance via email, phones, etc.
- Support and plan for effective awareness campaigns across UTS and globally, including promoting what's on UTS/Sydney for inbound students, scheduling and providing information sessions, working to maximise promotional channels including web, social media, student newsletters, learning management portals etc
- Organise events for Inbound and/or Outbound students
- Collaborate with the team to enhance partnerships with internal UTS staff and external stakeholders such as exchange partners, agents and third-party providers
With examples, please outline in a separate document how you meet the following four (4) key selection criteria points:
- Attention to detail and experience in applying policies and procedures to enable successful program operations
- Ability to work with a team, to successfully promote a program to potential customers
- Demonstrated customer service focus, and excellent interpersonal skills that enable effective interactions with internal and external clients
- Competence in information technology, including databases, web and social media, and ability to contribute to continuous improvement of operations.
Remuneration & Benefits
Base Salary Range: $78,667 to $89,995 pa (HEW 5)
This role attracts 17% superannuation (pension) in addition to the base salary.
UTS staff also benefit from a wide range of Employee Benefits include flexible work practices, child care centres, generous parental leave and salary packaging opportunities.
This position is full time and appointment will be made on a continuing basis.
How To Apply
Please click the Apply link to be taken to the UTS website. Here you can download:
- full details of the application process;
- a copy of the position statement; and
- information on remuneration, benefits, terms and conditions
Please ensure that the file name for each document submitted includes IRC272561 and your name.
Specific enquiries or issues with your application may be directed to the UTS Recruitment Team at ***********@uts.edu.au.
Closing Date: Sunday, 10th March 2024 at 11.59pm (AEST)
Applicants must have current and valid work rights in Australia.
Accessibility
UTS Recruitment care about digital accessibility. If there is any content in our advertising that you have struggled with, please make us aware so that we can make our information accessible to all.
In addition, if you have a disability that requires adjustment to the recruitment process or an alternative application pathway please contact ***********@uts.edu.au for assistance.
UTS is recognised widely as supporting inclusivity and diversity through our Wingara Indigenous Employment Strategy, Social Impact Framework and UTS Access and Inclusion Plan. Cited as a WGEA Employer of Choice since the inception of the award, we were among the first Australian institutions to receive the Athena SWAN Bronze Accreditation for our commitment to action addressing gender equity in the STEMM disciplines.
We welcome applications from women, Indigenous Australians, people with disability, those who identify as LGBTIQ and applicants from culturally and linguistically diverse backgrounds.
