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Form of workA great place to work
When you join Capricorn, you become a part of something bigger than a typical company, because as a co-operative we exist to improve the lives of our Members by supporting them in building stronger businesses – not the other way around.
We are purpose-led and are committed to empowering our community to thrive. Our community includes our employees, and we know what is important to them, because we asked! And here’s our commitments to you:
• Provide a diverse and inclusive workplace – because we know how important it is for everyone to be treated fairly and with respect.
• Give you flexibility – it’s important to recognise we are all unique and need to create work life balance.
• Offer paid parental leave – that supports both parent’s leave and their transition back to work.
• Create a fun environment – our social calendar is full up with a range of different virtual and face-to-face events to keep us connected.
• Work perks – that our employees actually use, such as a fantastic reward and recognition program, wellness program, additional leave purchase and so much more!
Role Purpose
The Underwriting Team Leader is responsible for the day-to-day operations of the Underwriting Team. Responsibilities include training and engagement, maintaining SLAs, contributing to the PRE2 Underwriting Rules Engine maintenance, ensuring underwriting processes are followed, adjusting protections terms, and providing ‘world class’ customer service.
Key Responsibilities
- Managing the Underwriting Team by ensuring team members are adhering to underwriting guidelines, following procedure, and delivering excellent customer service;
- Supporting the Product and Underwriting Manager with product development and system configuration;
- Undertaking market research to ensure product competitiveness and understand appropriate risk selection; and
- Managing stakeholder relationships and actively seeking and responding to feedback from stakeholders
Skills, Knowledge and Attributes
• Comprehensive knowledge and understanding of underwriting guidelines and processes.
• Knowledge and understanding of the Capricorn PDS and PDS’s in general.
• Ability to analyse and make decisions regarding risks.
• Ability to engage with an array of stakeholders and manage expectations effectively.
• Ability to give and receive feedback effectively, to create positive change, problem solve, show initiative, and be skilfully persistent in creating broad improvement.
• Ability to multitask and manage a high volume of work, and
• Technologically savvy.
Experience
• Five years’ experience in a leadership and underwriting role within an insurance company or alternative.
• Minimum two years’ experience in Commercial Lines.
Who are we?
Capricorn is a member-based financial services organisation which exists to improve the lives of over 25,000 Members across Australia and New Zealand by supporting them in building stronger automotive businesses. We provide products and services including trade credit, risk protection, equipment finance, trade events, travel services, fuel cards and more. Last financial year Member purchases exceeded $2.93 billion and Member returns exceeded $72.5 million.
The next steps
If you think you are the right person for this role and you believe in a Member first culture, then please apply now. Applications will be reviewed as they arrive, so it is better to apply sooner rather than later. If you need any assistance or adjustments to fully participate in the application process, please contact HR on +618 6250 9***.
For further information and detail on Capricorn, please visit our website at www.capricorn.coop/careers.
