The Business:
You will be joining the team as a Sales Team Leader for a highly regarded and market leading company called My Learning Online – a specialist in Education Short Courses. The business has doubled in size over the last 2 years and they are forecasting similar growth.
The business offers over 70 different courses across a wide variety of industries such as beauty, photography, agriculture, and administration to name a few. My Learning Online have successfully assisted over 15,000 students enrol into a course.
Their commitment to assisting customers in finding the right course is evident in the reviews - they boast a 4.8-star rating on Trust Pilot from over 840 reviews.
This is undeniably one of the best places to work in Australia.
What’s in it for you?
- Hybrid work
- Conveniently located.
- $80,000 + Super + Commissions (OTE 140K+).
- Lead a fast-growing team.
- Regular functions and work parties.
- A work environment built on success, recognition, team-work and FUN!
The role:
You will play an integral role in motivating, coaching, to help grow and nurture the new people within the business.
The role also involves:
- Conduct coaching, guidance, and support to team members for their continuous development and improvement, fostering a positive and motivational work environment.
- Monitor, review and evaluate agent performance, provide feedback, and implement performance improvement measurements as required.
- Facilitate regular team meetings.
- The role involves an element of phone work from the Team Leader as well to ensure you remain at sharp and up to date.
About you:
- Experience as a Team Leader or 2IC.
- Strong understanding of how sales teams’ function within inbound & outbound call centre environments.
- Ability to coach, motivate and inspire team members.
- Strong problem-solving skills and ability to make decisions under pressure.
- Excellent communication and interpersonal skills.
- Proven ability to multitask, retain information and work well under pressure.
- A 'can do' attitude with leadership qualities.
If this role sounds like it is for you, don't wait, apply now
#SCR-nathan-soti