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SalaryWe’re looking to bring on a UX designer, who is not only passionate about design itself but can also create the best experience for our customers. You will work closely with the UX Lead, product and engineering teams to create innovative experiences across all of ING’s products. This role is focused on the end-to-end delivery of consumer facing transactional & informational experiences.
The UX Designer is a mid-weight level position in UX analysis and design for (digital) processes, interfaces, and customer communications from a customer/user perspective. In this role, you will receive guidance from colleagues and training to mature in multiple areas of expertise within UX Design while contributing to the delivery of customer based transactional and informational interactions.
What you’ll do
- Working on large/complex digital initiatives in collaboration with UX & Design, Product Owners & Business Stakeholders.
- Designing and manage research aimed at a surfacing underlying customer needs and testing and validating concept designs.
- Contributing to the direction and development of concepts, solution opportunities, and design rationale to team members and stakeholders, and turning these concepts and ideas into an executable strategy.
- Acting as an advocate for User Experience across the business, increasing engagement and business understanding of the value and benefits of this function, and effectively communicating research findings, conceptual ideas and detailed UX design rational.
- Ideally 3 years’ experience working in a similar UX role
- A proven UX portfolio (please link to this in your CV or as an additional attachment)
- A strong working knowledge of information architecture, task flow models, UI Specs, Design Specs, wireframing, prototyping and user-centered design principles
- Previous experience mentoring other UX Designers and working across large scale UX projects
- Experience across Sketch, Figma, In Vision or equivalent wireframing/ prototyping tools
- Drop everything and learn with over 16,000 professional and personal development courses to choose from
- Discounted ING Health Insurance
- An additional Rest Day to support your wellbeing
- An IMPACT day to volunteer on approved sustainability activity
At ING, we want to make life simpler and more worthwhile – for everyone who banks with us, for the people who work with us, and the community at large, too.
When you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive – it’s the kind of place where you can be yourself and make the most of whatever you have to offer.
We give people the freedom to think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered.
We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.
Sound like the kind of place you’d feel at home? We’d love to hear from you.
(One last thing, ING operates a direct talent sourcing model. So no agency introductions, please.)
Need more?
Contact Jack Foulger on jack.foulger@ing.com
Applications close 22/1/2024
