Address
Form of work
SalaryOverseeing the day-to-day operations of the restaurant, including staffing, scheduling, and inventory management.
Customer Service:
Ensuring exceptional customer service by training staff to deliver high-quality service, resolving customer complaints, and maintaining a welcoming atmosphere.
Financial Management:
Managing budgets, controlling costs, and maximising revenue through effective pricing strategies and upselling techniques.
Staff Management:
Recruiting, training, and supervising staff members, including front of house and bartenders to ensure optimal performance and adherence to company policies.
Health and Safety Compliance:
Ensuring compliance with health and safety regulations, maintaining cleanliness standards, and implementing proper food handling procedures.
Event Planning and Management:
Organising and overseeing special events, such as private functions to attract customers and enhance the restaurant's reputation.
Marketing and Promotion:
Developing and implementing marketing strategies to attract new customers and retain existing ones.Qualifications-
Experience:
Previous experience in restaurant management or a similar role within the hospitality industry is typically required, preferably in a supervisory or managerial capacity.
Leadership Skills:
Strong leadership abilities are essential for effectively managing and motivating a team of staff members.
Communication Skills:
Excellent communication skills are necessary for interacting with customers, staff, and suppliers, as well as for delegating tasks and providing feedback.
Organisational Skills:
The ability to multitask, prioritise tasks, and manage time effectively is crucial for overseeing the various aspects of restaurant operations.
Problem-Solving Skills:
The capacity to quickly address and resolve issues as they arise, whether they involve customer complaints, staffing issues, or logistical challenges, is essential for maintaining smooth operations.
Knowledge of Food and Beverage Industry:
A solid understanding of food and beverage operations to be able informed guidance and making strategic decisions.
Customer Focus:
A customer-centric mindset and a commitment to delivering exceptional service are fundamental for ensuring customer satisfaction and loyalty.
Flexibility and Adaptability:
The ability to adapt to changing circumstances and thrive in a fast-paced environment is essential for success.
