AddressManon's Brasserie is in the enviable location of the Queen Victoria Building. Taking up the townhall end ground floor café space, and inspired by the famous bistros of France, with relaxed all-day dining guests are spoilt with a culinary selection of French classics, freshly baked pastries, curated wine lists, and magical cocktails.
About the job
We are seeking an experienced Restaurant Manager who is passionate about people and our operations, cares about your team and excels at building customer relationships. Simply put you have a customer service + people first attitude. You will be someone who takes pride in their work, and enjoys working as part of a team!
Playing a key role this role will assist in ensuring the consistent delivery of quality service.
Reporting to the Senior Leadership team you will be responsible for:
- Ensuring delivery of the highest quality service, product and presentation at all times, and mobilising the workforce to strive for the equivalent in excellence
- Running the floor during meal periods to ensure that all service standards are met through all guests interactions.
- Creating practices and procedures to improve service excellence and operations
- Hands-on supervision and management of all bar/restaurant operations and team members including assisting in rostering and planning
- Updating wine lists and menus as required in conjunction with the Chef, Managers and the Owner.
- Resolution of guest service issues in regards to service and food quality, ensuring we utilise the opportunity for recovery as a way of leaving a lasting and positive impression
- Providing effective leadership and development, with a focus on staff culture, recruitment and training and rostering
- Maintenance of staffing levels, appropriate to limiting costs but ensuring excellence in service standards are not compromised
- Assist with financial and business targets
Operating 7 days, this venue will require weekend work.
About youWe have a high level of experience within the hospitality industry and are looking for a positive, honest, genuine, team-focused person. We like to work with people who are passionate about encouraging and educating other motivated, highly talented people to do their best!
For such a pivotal role, some things that would be amazing for you to bring to the table include:
- 4-5 years experience in a similar role and fast paced environment
- A passion and commitment to deliver exceptional customer service
- Strong management skills and the ability to guide floor staff
- Innovation and drive to continue revenue growth
- Excellent communication and interpersonal skills
- Strong time management and organisational skills
- Strong knowledge of food and wine
If you've made it this far and feel this could be for you then please don't hesitate - APPLY NOW - we'd love to hear from you!
