Address
Form of workAmbrose Construct Group are one of Australia's leading insurance builders. Due to National expansion, we are looking for Virtual Assessors based from our Kunda Park office.
WHAT WE HAVE:
- A passionate team leading the way
- Bespoke and industry leading technology
- A dedicated fulltime team of developers who "get" our business and shape our technology
- A proven national head office team able to support every aspect of running insurance repairs across Australia
- Rigorously tested processes and procedures, especially around restorer, mould and asbestos management
- A team of industry experts who help us to continually research and develop and ensure we keep learning and improving
- A servant leadership model, ensuring all staff are continually supported and empowered to achieve their very best, each and every day
- Schedule and maintain Make Safe trade, customer and estimator appointments
- Review and follow up reports from trades
- Liaise with trades to ensure reports are accurate and submit to our Clients
- Perform a range of administration duties and support to Make Safe team, our Clients and their customers
- Establish and maintain relationships with our clients, customers, and contractors regarding insurance claims
- Answer phone calls from our clients, customers, contractors, and internal staff daily and be able to assist where necessary, transfer the calls to the correct Supervisor when needed
- Experience in the Construction industry
- Excellent communication skills
- Competent computer skills across mobile devices, repair management systems and Microsoft Office suite of programs and an ability to rapidly learn new systems
- Excellent organisation and time management skills
- Strong attention to detail and the ability to ensure the highest quality of repair
- A proactive nature and be keen to work as a member of a highly successful, KPI driven team
