Visitor Services Coordinator

Looking for a person with strong and diverse experience in corporate services, business operations & management skills, stakeholder engagement and client servicing preferably from the Tourism industry.

• Immediate start for a 3 months contract within local Govt
• Attractive hourly rates + super
• work based in Adelaide CBD.

The duties of this role will include:

• Managing the day-to-day operations of each of the Visitor Information Services (VIS)
• Managing the digital Tour Booking Service including monthly financial reconciliation.
• Working with the Advisor, Tourism Industry Development to investigate, develop and implement new and innovative visitor experiences.
• Coordinating the recruitment, selection, retention, monitoring and evaluation of casual staff and volunteers.
• Liaising with tourism operators, internal stakeholders, industry bodies and other related businesses to ensure up to date and relevant information is made available through VIS..

To succeed:

• Knowledge of national tourism related information services with special insight into the South Australian tourism industry's products and services.
• Experience in delivering a high level of customer satisfaction in a customer service environment.
• Knowledge of marketing and proficiency with standard marketing tools.
• Ability to influence peers and business stakeholders.
• Relationship & Project management skills which underpin the timely development of projects.
• A demonstrated commitment to internal and external customers demonstrated through the provision of timely, reliable and expert advice on matters within the area of responsibility.
• Be organized, apply attention to detail, have effective communications skills and manage Workflow and resources whilst working in a dynamic and busy environment.

To apply:

• Must be a resident of SA with full rights
• Minimum 5 years of experience in similar roles in tourism or related industry in South Australia.
• A tertiary qualification in Tourism, Marketing, Business or related field
• Previous experience in public sector local government.
• Must be available to commence in this contract by 1st April 2024 or earlier.

Next steps

If you are ready to apply for this opportunity, please select "Apply Now". You can contact Sunayna Sharma, Consultant - Marketing, Digital, Communications, Media, Engagement and Events at Randstad on 0460940*** and/or **************@randstad.com.au

More Opportunities with our Public Sector Clients

Randstad is an approved talent supplier to all levels of government. We recruit for a broad range of job types across all departments. If this role isn't for you, view all our government job opportunities on our dedicated site: https://www.randstad.com.au/jobs/q-government/south-australia/

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.