Leeuwin Estate Maintaining and monitoring of all systems linked to restaurant operations. Address and manage all customer service-related queries, including for tour and tasting groups and special events. Ensure all hospitality standards meet the high expectations of Leeuwin Estate customers.
Actively deliver and enhance the service offering for all visitors. Maintenance and development of service procedures, as required. Leadership of the service team, alongside the wider Restaurant Management team, to address staff training requirements and team development.
Assistance with service as required. Benefits Opportunities for continuous training and development. Competitive, above award rates, plus additional employee benefits.
The opportunity to join a great team in a family operated business; and A great work life balance. We open for lunch and occasional events in the evening. Task & Responsibilities Maintaining and monitoring of all systems linked to restaurant operations.
Address and manage all customer service-related queries, including for tour and tasting groups and special events. Ensure all hospitality standards meet the high expectations of Leeuwin Estate customers. Actively deliver and enhance the service offering for all visitors.
Maintenance and development of service procedures, as required. Leadership of the service team, alongside the wider Restaurant Management team, to address staff training requirements and team development. Assistance with service as required.
Qualification & Experience The successful applicant will possess: Previous strong hospitality experience Experience in an upmarket and busy restaurant environment At least 1 year hospitality supervisory skills Sound food and wine knowledge A positive attitude and customer focus Flexibility to work weekends and occasional events. About Company Leeuwin Estate is a family owned and operated winery in Margaret River, which has earned an international reputation for producing wines which rank alongside the world’s finest.
Salary: $67000-72000 Job Publish: 24-01-2024 Job Expire: 23-02-2024 Please click to View more detail / apply .