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SalaryEmployment Type: Permanent Full Time. 38 hours per week
Location: Bankstown-Lidcombe Hospital
Position Classification: Admin Officer Level 3
Remuneration: $66,027.58 - $68,085.50
Requisition ID: REQ459865
Application Close Date: 04/02/2024
Interview Date Range: 07/02/20204 – 14/02/2024
Contact Details: Majda-Lin Azar – (02) 9722 7334 | MajdaLin.Azar@health.nsw.gov.au
About the Opportunity
Bankstown-Lidcombe Hospital is recruiting for a Waitlist Booking Clerk to complement and enhance the current waitlist management team.
Life at South Western Sydney Local Health District is rewarding, progressive and diverse and is always focused on achieving our Vision of Leading Care, Healthier Communities.
What You'll be Doing
The Waitlist Management administration officer is to provide ongoing development of booked and waiting time management practices which reflect the Health Service's current position and future direction. This position is also responsible for providing accurate information on waiting times and lists to clinicians, administrators and patients in order to enhance the management of booked patients. It is the role of the department to provide time appropriate booking and allocation of all theatre lists in accordance with district and state required policies and Clinical Indicators.
Where You'll Be Working
Bankstown-Lidcombe Hospital is located in the city of Bankstown and is in one of the most multicultural local government areas (LGA) in Australia. This hospital has tertiary affiliations with three universities and offers a range of roles and experiences to employees.
The hospital receives highly diverse presentations in ED as well as having general medical and surgical services and sub-specialty services across the hospital. Working at Bankstown-Lidcombe Hospital is a truly rewarding experience which allows you to make a real difference to the multicultural community.
Being part of the team at Bankstown Lidcombe Hospital means you will be a part of a friendly and enthusiastic group of people where you will be truly valued in your work. Being a smaller hospital, you are seen as part of the wider Bankstown-Lidcombe Hospital Family where you are known to the other staff and your patients.
Bankstown-Lidcombe Hospital is like no other in our district and offers unmatched career development and progression opportunities and the hospital focuses on regular training and upskilling. There are regular occasions for working in more senior role and you will have a great management team who dedicate themselves to providing safe, quality patient care through ensuring they have a cohesive and dynamic team.
How to Apply
To be considered for this position, please ensure you address the selection criteria as thoroughly as possible. * Previous experience in hospital front line service and / or health care system, with demonstrated commitment to quality and patient focused service.
- Well-developed interpersonal skills including ability to communicate effectively with Medical officers, managers and staff both verbally and written.
- Demonstrated ability to work autonomously and in a multidisciplinary team environment with minimal supervision.
- Demonstrated ability in problem solving, decision making and negotiation skills in a high pressured busy and demanding environment.
- Proficient understanding and demonstrated use of Medical Terminology.
- Demonstrated computer literacy including proficient keyboard and data entry skills with accuracy and attention to details. Show an ability to maintain electronic and hard copy documents/databases.
- Knowledge of NSW Ministry of Health Policy and Procedures relating to Waitlist Management and proficient use of computerised Patient Administration Systems.
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Additional Information
Stepping Up – Close the Gap
aims to assist Aboriginal applicants understand how to apply for roles with NSW Health by clarifying the recruitment and onboarding process. If you are an Aboriginal person and wish to obtain more information about applying for a role within South Western Sydney Local Health District, please contact the SWSLHD Aboriginal Workforce Team on
Workplace Giving Program
South Western Sydney Local Health District employees also have the opportunity to make a difference to help those less fortunate. Visit the for more information.
Salary Packaging
South Western Sydney Local Health District employees are able to enjoy the benefits of salary packing. Visit for more details.
Transforming Your Experience
Transforming Your Experience (TYE) is SWSLHDs key strategy to always positively transform your, our patients, our consumers, our staffs and our communities experiences across our organisation and services. Our vision is that our care is always safe, high quality and personalised and all our staff are supported and empowered to achieve their full potential. SWSLHD upholds the CORE Values – Collaboration, Openness, Respect and Empowerment.
To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
At South Western Sydney Local Health District we are proud to be an equal opportunity employer, where we don’t just accept differences but we honour and support it. Committed to providing a working environment that thrives and values diversity, we encourage people of ⚫️ 🟡 🔴 Aboriginal and/or Torres Strait Islander ⚫️ 🟡 🔴 background, people with a disability and people from the LGBTQI+ community to apply.
All NSW Health workers are required to have completed a primary course of a COVID-19 vaccine which has been approved or recognised by the Therapeutics Goods Administration (TGA). New applicants must have completed the vaccination course prior to commencement with NSW Health, or provide an approved medical contraindication certificate certifying the worker cannot have any approved COVID-19 vaccines available in NSW.
SWSLHD is committed to driving a child safe culture that upholds children and young people’s rights. We strive to ensure children and young people feel safe, supported and included in their care. Existing staff of SWSLHD and those seeking employment are required to take the safety, welfare and wellbeing of children and young people seriously while taking action to keep them safe from harm and abuse.
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