Warehouse Assistant

Who we are:

CSD Brands is an Australian based fashion group operating across both wholesale & retail platforms.

With a focus on men's street fashion, our brands such as Nena & Pasadena, Kiss Chacey, Sushi Radio and Nomadic Paradise have supplied the Australian youth with innovative and on-trend products for 14 years as we continue to operate on the philosophy that we can encourage the freedom of self-expression through fashion & culture. 

Our brands have come to life thanks to our loyal followers evolving over time to become a mainstay in the most iconic fashion retailers across Australia and New Zealand including:

• Universal Store
• The Iconic
• Myer
• Ozmosis
• Glue
• Amazon Surf...just to name a few!

The opportunity:

We now have an exciting opportunity for a driven Warehouse Assistant to join our Logistics team in this newly created role. 

Below is a list of the main functions of the role.

• Ensure all inbound ad-hoc freight is identified and correctly handled to allow for timely processing of eCommerce returns, store transfers and wholesale returns.
• Assist the inbound receipts manager in identifying and processing of inbound goods.
• Follow up on shortages on all outbound orders and perform necessary corrections or refunds as required.
• Perform stock checks and audits to ensure maximum inventory accuracy.
• Assist in the processing of outbound orders where possible.
• Maintain OHS standards in line with regulations.
• Perform warehouse tasks as directed by the warehouse Manager.

Ad-hoc Tasks

• Process returns, exchanges, refunds and faulty product orders.
• Keep a continuous feedback/reporting loop on customer service issues with the digital & eCommerce team and online customer support to work towards resolutions.
• Managing and resolving customer delivery issues with Australia Post.
• Daily processing of returns, exchanges, and refunds for all online stores.
• Liaising with warehouse team to ensure all orders are being dispatched correctly and on-time and communicating delays to relevant departments.

Who you are:

• Excellent verbal & written communication skills.
• Experience in Customer Service.
• Strong attention to detail.
• Ability to work in a team, with strong communication and manage competing priorities.
• Readily available, flexible, reliable and have sound judgement.
• Ready to kickstart your logistics career in a fun and supportive environment!