Warranty Site Manager

WARRANTY SITE MANAGER 
About the business:
 

We are a well structured commercial building company looking to appoint a Warranty Site Manager to assist with the delivery of all warranty requirements across multilevel commercial builds. This is a varied and fast paced role that includes job inspections, rectification of warranty and defect items, management of external trades, and maintaining high levels of compliance & quality.

About the job:

• Investigate properties where reported claims/problems as scheduled by Warranty Coordinator;
• Prepare written scopes of works and contract trades as appropriate;
• Respond and investigate complaints to determine liability;
• Audit and authorization of completed works;
• Conduct quality inspections within delegated timeframes;
• Manage and ensure rectification of any defects by trades prior to completion of work orders;
• Escalate issues of non-compliance by trade to Warranty Manager;
• Develop positive relationships with clients, property owners & subcontractors;
• Record and report findings in line with Company Policy;

Benefits and perks

• Generous vehicle allowance up to $11,000 plus mobile phone, Ipad are provided to get the job done.
• Training and mentorship offered by industry leader
• Training provided in Aroflo software
• Company tools provided

The Office: 
Temporary offices located at southern end of St Kilda Rd for the next few months whilst new custom- and purpose-built headquarters are underway for our move to the heart of South Melbourne in 2024. The new office is steps away from South Melbourne Market, close to plenty of restaurants, cafes and bars.

About you:

• Construction experience including carpentry, basic painting & basic tiling experience
• Understanding of Work Health & Safety Requirements (preferred)
• Keen eye for detail
• Excellent communication skills and ability to manage client expectations
• Ability to work independently and as a part of a team
• High level of time management and organisational skills
• Positive and confident attitude with high focus on customer service
• Strong problem solving skills
• Be a team player
• Ability to use computer software systems, such as Aroflo

If this sounds like you then please email your resume and cover letter today!