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Form of workAbout us
When you work with us you'll find that we deliver results; without compromising on respect. We value each other's differences while recognising individual strength.
We are the world's leading contract logistics company. We create competitive advantages for our customers through customised warehousing and transportation services. We combine our global scale with local knowledge and sector experience.
At DHL Supply Chain (DSC) Australia, there's more to a role than the work we do. Whatever your role is, we never forget that you make us who we are. We work hard to make sure a career with DHL is as satisfying and successful as it can be.
Join a supportive work environment where you'll have the tools and training you need to grow and succeed.
DHL Supply Chain Australia is a Great Place To Work certified.
In this job you will
As a Site Operations Manager at DHL, you'll overcome daily logistical challenges to ensure warehouse operations run smoothly. In a fast-paced environment, where every day is different, you'll have the autonomy to make decisions and be able to continually grow professionally. Use your talents to lead a committed team to greatness and drive the future of logistics, using the latest technology.
You will be responsible for supporting the launch of a new site comprising two key customers across FMCG and retail. Within this state of the art facility, you will lead implementation of automation systems and will be central to successful Go Live delivery.
- Lead a multi customer operation within the site
- Drive and implement strategic initiatives
- Ensure Customer satisfaction through excellent service delivery
- Build and maintain positive relationships with all stakeholders, both internal and external
- Maintain location and inventory accuracy
- Build a safety first culture
- Monitor alignment with SLA and report on KPI performance
- Oversee continuous improvement initiatives across Site Operations
- Drive site budgets and P&L's accountability
You have the following qualities, and qualifications
- 10 + years' experience within Supply Chain/Logistics
- Strong site management experience, including facilities
- Related background in Retail will be highly regarded
- Exceptional end to end knowledge of Supply Chain Operation within a 3Pl environment
- Excellent people management and influencing skills
- Commercial acumen with background in P&L management preferred
- Highly developed conflict resolution and negotiation skills
- Strong experience with WMS systems (Manhattan WMS preferred)
