Web Support And Development Officer

- Enterprise TechnologyBroaden your career with one of QLD’s largest employersAchieve a work-life balance with 36.25 hours/wk, purchased leave, WFH + moreProvide excellent support for UQ's Web Content Management SystemBased atAbout UQAs part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.Join a community where excellence is at the core of our culture, contributions are valued and a range of are available, such as:26 weeks paid parental leave or 14 weeks paid primary caregiver leave17% superannuation contributions17.5% annual leave loadingHealth and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate familySalary packaging optionsAbout This OpportunityUQ’s online presence is undergoing an exciting period of transformational change. Under the guidance of the Web Development Team Lead, the Web Development Officer will work closely with other team members to undertake design and Development for a range of University websites. Other tasks may include website updates and maintenance and providing support to users of the University’s Content Management Systems (CMS).Key responsibilities will include:Adopt and promote sound cyber security practices in compliance with UQ’s Cyber Security Policy.Assist with the web development and maintenance of UQ’s CMS, including maintaining records and producing reports as required.Provide basic level CMS support (via phone and email) and maintenance to ITS users and clients including:Diagnosing and responding to problems and faults, escalating to more senior staff as appropriate.Completing timesheets and providing job details for accurate and timely charging of clients.Liaising with other staff within ITS and external service providers regarding difficult problems, development or systems administration and providing support to those staff when required.Participate in significant Information Technology activities and projects under the guidance of more experienced staff (both internal to ITS and for ITS’ clients).This is a full-time, continuing (permanent) position.At HEW level 5, the full-time equivalent base salary will be in the range $77,396 - $86,029, plus a generous super allowance of up to 17%. The total FTE package will be up to $90,553 - $100,654 annually. As these roles are covered by an Enterprise Agreement, you will also receive regular remuneration increases in line with the Enterprise Agreement.About YouEssentialQualifications and training equivalent to an undergraduate degree in web development or related field; or an equivalent combination of experience and/or education/training.Skills/experience in web development, with knowledge of best practice principles of website design and Development.Knowledge of web standards and accessibility standards.Breadth of general computing and network knowledge.Demonstrated effective problem-solving skills with the ability to perform research or liaise with others to develop solutions for more difficult problems.Excellent interpersonal and communication skills including the ability to communicate effectively with clients by telephone, email and in person.Self-motivated and able to work constructively either alone or in a team environment to meet defined objectives, paying attention to detail and with the ability to organise own time and approach tasks methodically.DesirableKnowledge of HTML, CSS, JavaScript, PHP and GitHub/GitLab.Knowledge of Web Content Management Systems such as Drupal.Knowledge of, or ability to rapidly acquire knowledge of, front-end website design, including creating low and hi fidelity prototypes of webpages or elements of a webpage, designing usable page layouts, and digital image design, sourcing, editing, and optimising for online delivery.In addition, the following mandatory requirements apply:Work Rights: You must have unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.Background Checks: All final applicants for this position may be asked to consent to a criminal record check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.Questions?For more information about this opportunity, please contact Mr Craig Rawlins, Manager, Web Development via . For application queries, please contact stating the job reference number (below) in the subject line.Want to Apply?All applicants must upload the following documents in order for your application to be considered:Cover letter addressing the ‘About You’ sectionResumeOther InformationAt UQ we know that our greatest strengths come from our diverse mix of colleagues, this is reflected in our ongoing commitment to creating an environment focused on . We ensure that we are always attracting, retaining and promoting colleagues who are representative of the diversity in the broader community, whether that be , , , , or . Accessibility requirements and/or adjustments can be directed to .If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.Applications close 17 April 2024 at 11.00pm AEST (Job Reference Number - R-36545).