Wholesale Account Manager

Boho Australia is a leading Australian fashion wholesaler with an extensive history of over 10 years. 
We are currently seeking a passionate Wholesale Account Manager to provide exceptional customer service to our existing and new clients. This one-year maternity cover role is an opportunity to join our dynamic close-knit team and to immerse yourself in the fashion industry.

We pride ourselves on a company culture that is collaborative and creative, and on producing amazing ranges that our customers love!!!  

The position is available for One Year Maternity Cover at our Surry Hills showroom office conveniently located an 8-minute walk from Central Station. 

About the role:

• Generate sales among client accounts.
• Operate as the point of contact for assigned customers, suppliers, and distributors.
• Develop and maintain long-term relationships with accounts.
• Communicate client needs and demands to the employer company.
• Manage projects within client relationships, working to carry out client goals while meeting company goals.
• Coordinate with staff members working on the same account to ensure consistent service.
• Identify opportunities to grow business with existing and new clients. 
• Providing customer service in the showroom, over the phone, emails, and social media accounts. 
• Processing orders, keeping track of orders, and invoice creation. 
• Creating and sending a weekly newsletter with latest releases. 
• Providing feedback to management and design teams on stock levels, bestsellers, and customer feedback. 
• Keeping the showroom stocked with the latest releases, visual merchandising and pricing the stock. 
• Developing new sales strategies to appeal to new customers and following up on new leads.
• All other duties reasonably directed by the Employer.

Requirements:

• Possess excellent people and communication skills.
• Passionate about delivering a high standard of customer service.
• Has the ability to build strong relationships with new and existing customers.
• Can multitask and be an all-rounder. 
• Can work independently or as part of a team. 
• Proven sale experience.
• Experience working in the fashion industry is preferred but not essential.
• Experience working with Microsoft Office products is essential.
• Experience in the following software is preferred but not essential: Salesforce, Monday, MYOB, Mailchimp.  
• Demonstrate great organisation, planning and time management skills.
• Strong work ethic and positive can-do attitude.

You are required to have at least 2 years of sales experience.