Wine Wholesale Operations, Analytics & Logistics Co-Ordinator

Are you looking for an exciting opportunity to showcase your exceptional organisational and administrative skills, working with a National Sales Team delivering analysis and sales support at the highest level? We are looking for an experienced, operations professional to become the backbone of our team, to ensure seamless stock delivery of our award-winning wines to our valuable customers.

Location:       Adelaide, Remote or Work From Home
Job Type:      Permanent

ROLE AND RESPONSIBILTIES

Working within a small team this senior and pivotal role will head up our operations and administration functions, with overall responsibility for the successful running of our Head Office, the engine room of the business. This position will manage the day to day running of the office and deliver administrative best practice to keep the business moving forward, being the go-to person when an operational decision is required. 

We are a small team, so a flexible approach is required to day-to-day duties – with us every day is different!

A breakdown of the key responsibilities of the role are below:

PURCHASING & STOCK MANAGEMENT

• Purchasing – negotiating with international suppliers, putting together contracts for domestic winery partners, placing orders and raising Purchase Orders. Price-setting in conjunction with bookkeeper/accountants.
• Stock Management – setting up stock codes, managing pricing, setting and maintaining par levels, forecasting stock requirements, monitoring ROS and managing turnover of stock in warehouses. Liaising with Sales Managers to ensure appropriate action taken with slow-moving lines.
• Logistics – overseeing the transportation of goods between states and importing of wine from overseas. Reconciliation of 3PL Warehouses and managing 3PL partners to ensure wine is stored and delivered promptly and properly, and reviewing performance as required.
• Production – working with vineyard manager and winemaker to co-ordinate and oversee production and bottling of wines.
• Sales – analyse sales performance by product, region and sales channel. Oversee regular National Sales Team meetings to provide business insights and develop sales strategies to drive sales growth. Preparing sales report for sales team, commissioned agents and consignment sales.

CUSTOMER SERVICES AND OFFICE MANAGEMENT

• Customer services – setting and maintaining customer service standards to deliver the best possible support to facilitate sales growth and customer retention. Dealing with complex queries and issues and supervising the staff to manage standard customer service duties.
• Internal management – being the go-to person for all internal matters from IT requirements to expense claims to leave requests. Liaising with the bookkeeper/accountant on essential HR matters.
• Business operations – maintaining licensing, insurance, trademarks etc.
• Reporting – in conjunction with accountants/bookkeeper as required by business.

It should be understood this is a small team and each member of the team is required to be flexible/hands-on to get the job done, keeping customers as the top priority. Taking on other tasks/duties will be required to cover annual leave etc.

Our successful candidate will have:

• Prior MYOB Experience is essential.
• Extensive experience in administration at a managerial level
• Experience in shipping and logistics
• Be a strong individual and a confident, successful negotiator.
• Demonstrate excellent leadership skills and keep a cool head under pressure.
• Have high attention to detail and accuracy, and exceptional organisational skills.
• Be a strategic, solutions-driven thinker who seeks to evaluate and improve practices.
• Experience in the wine industry is preferred but not essential.

Please apply to ********@latelierwines.com