Address
SalaryAt Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.
Fast paced. Innovative. Inspiring. With close to 10000 team members and a national footprint of more than 168 retail stores Australia wide - we're focused on delivering a wide range, low price and great service. We're about inspiring new ideas and thinking outside the box. We're about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We're about teaching a customer something new and supporting the community. We're about making a difference.
About the role
We are currently seeking a highly skilled and experienced Functional Analyst - Supply Chain to join our IT team at Officeworks. As a Functional Analyst, you will be responsible for delivering Supply Chain functional IT application projects, enhancements, and support. Your work will directly contribute to the effective and efficient operation of Officeworks team members and internal Supply Chain and warehouse business functions.
Some of your accountabilities will be:
- Collaborate with internal business customers and IT delivery and support teams to determine requirements, design technical solutions, and implement changes.
- Lead functional designs for new and existing IT application changes.
- Manage and implement small to medium IT application enhancements/projects.
- Resolve incidents and problems in line with IT SLAs.
- Provide guidance and support to less experienced team members.
- Maintain awareness of industry-leading IT approaches.
Ideally the right candidate will possess the following:
Formal Education: Appropriate tertiary qualifications ideally at postgraduate level. ITIL certification preferred.
- Work Experience: Minimum of 5 years of WMS application configuration experience, ideally with exposure to the retail industry. 5 years of project and support experience with Supply Chain systems, including 3rd party integrations. Experience with relevant IT systems such as SAP and other Supply Chain systems. Cross-functional work experience is desired.
- Skills/Knowledge/Attributes: Broad and expert skills and knowledge in relevant IT systems such as SAP, High Jump, Voice, Myfreight, and AMR. SAP integration experience, including idocs and messaging knowledge between systems. Additional skills in SQL and Power BI are a plus. Strong planning and organizational skills. Willingness to learn new technologies. Excellent problem-solving skills. Ability to work in a team environment. Initiative, innovation, and creativity. Strong attention to detail. Strong communication, negotiation, and presentation skills. Ability to influence key stakeholders with a customer focus. Must be local and willing to travel to warehouses as required.
- Equipment Operated/Technology Used: SAP, Microsoft Office, Salesforce, PIM, GAINS, ServiceNow
It's all in a day's work when you're part of the Officeworks community - where you're not defined by who you are, but what you can do. We celebrate our teams' uniqueness by offering the below to the Officeworks family:
- An inclusive, diverse, and supportive environment.
- Flexible working arrangements to best support your individual needs.
- A key focus on wellbeing and safety.
- Generous discounts at Officeworks, Bunnings, Kmart, Target and Catch.
- Ongoing training and development opportunities to progress your career.
- Industry leading Growing Families policy.
Officeworks is a 'Circle Back Initiative' employer - we commit to respond to every applicant.
#LI-MS and #LI-Hybrid
