Application Support Analyst - 12 Month Contract

Energy Australia

To lead and accelerate the clean energy transformation for all.

EnergyAustralia is one of Australia’s largest energy companies, providing energy for more than 1.7m Australians. We’re all about doing, not just dreaming: taking action to deliver better, more practical energy for our customers and all of us.

Our product offering includes carbon neutral energy at home for no extra cost to our customers, and we service NSW, QLD, Victoria and South Australia with a significant portfolio of energy generation and storage facilities. Our focus is towards renewables and sustainable energy options for today and for the future. As one of the largest energy retailers in Australia, headquartered in Melbourne, we actively partner with and support organisations that help people and communities experiencing hardship.

About the role - 12 Month fixed term contract:The Application Support Analyst will provide operational efficiency of EnergyAustralia’s Applications and the maintenance and establishment of strong vendor relationships. You will provide input and guidance to the outsourced AMS service providers and other key vendors with regards to day to day running, provisioning and support of Energy Australia’s Application landscape ensuring business needs are met. 

• ✅ Stakeholder Engagement
  

  Partner with stakeholders to understand specifications, business requirements, and communicate insights

• 🤖 Scripting and Automation
  

  Develop scripts and automated workflows to improve the efficiency and accuracy of repeated tasks

• 🛠 Test Engineering
  

  Create and implement code tests and software test automation

• 👥 Collaboration
  

  Works with others by being open, clear in communication and listening to achieve goals

• 🧮 Numerical problem solving
  

  Works with numerical information and performs mathematical calculations to solve problems

• 🔍 Attention to detail
  

  Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables