AddressAbout the role:
This newly created position, within an established team, will provide administrative support to the WorkCover Unit throughout the WorkCover claims process. Utilising your excellent customer service skills you will provide quality, timely service and support to injured employees in accordance with Workplace Injury Rehabilitation and Compensation Act 2013 and Victoria Police policies and procedures.
Victoria Police is a contemporary and agile workplace and supports flexible working arrangements.
Your duties will include:
- Provide administrative support to the WorkCover team by undertaking administrative tasks as directed.
- WorkCover claims processing.
- Maintaining Victoria Police systems and programs for records keeping.
- Managing internal and external stakeholder communication to ensure effective collaboration and productivity.
- Prioritise work allocated to ensure priority work is actioned within required timeframes.
- Adhere to Victoria Police policies, procedures, and compliance requirements.
As the successful applicant, you will have:
- Demonstrated excellent customer service skills and communication skills
- Excellent attention to detail and time management.
- Proficiency in WorkCover Claims processing is desirable.
- Knowledge of the Workplace Injury Rehabilitation and Compensation Act 2013 is desirable.
- Proficiency in the use of SAP and Microsoft applications is desirable.
- Ability to work as part of a collaborative team.
Requirements and relevant information:
- One (1) x full-time, ongoing position available.
- This position is located at Victoria Police Centre, 311 Spencer Street, Docklands.
- Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa.
- The successful candidate will be required to undergo pre-employment checks which may include fingerprint checks and misconduct screening.
Your application must include:
- Resume
- Completed application form - the word document (2. Application form) for you to complete and attach to your submission, is attached to the job advertisement.
Applications close midnight Monday, 3 June 2024
Please Note: All applications will need to be submitted through the Jobs and Skills Exchange (JSE) website.
Applications will not be accepted via other platforms or email.
For further information, please contact: Hayley Walker on (03) 8335 7755 or *************@police.vic.gov.au
If you have a disability/medical condition and require a copy of this advertisement and attached documentation in an accessible format or would like to discuss an access requirements/reasonable adjustment for the recruitment process, please contact VPS Recruitment via email **************@police.vic.gov.au or on (03) 8335 8***.
About Us:
Victoria Police has a dedicated workforce of more than 22,000 employees consisting of police, protective services officers, police custody officers, and public service staff. Each employee plays a vital role in providing the 24/7, 365 days a year emergency response and public safety capability the organisation delivers to its community. As a Victoria Police employee, you have a dedication and commitment to community safety.
Having a workforce that reflects the community we serve is important to Victoria Police. We want to attract and retain people of all genders, ages, religions, disability, sexual orientation, family and caring responsibilities, and cultures including people of Aboriginal and Torres Strait Islander heritage. If you are interested in a position, we encourage you to apply as we celebrate the benefit that diversity brings to our employees, our services, and our community.
Find out what it is like working as a Victorian Public Servant for Victoria Police: https://www.police.vic.gov.au/vps
