Workflow Specialist

Workflow Specialist | Minchinbury

• Shift Pattern: Sunday - Wednesday, 3am - 1pm
• Attractive salary, bonus, shift allowance & team member benefits
• Sydney Regional Distribution Centre (SRDC)

Welcome to Primary Connect

Primary Connect is the most extensive food and retail supply chain network in Australia and New Zealand. Our 10,000-strong team are an essential part of the expansive Woolworths Group, which encompasses Woolworths Supermarkets and Metro stores, BIG W, Countdown NZ, Quantium, and more. With us, your possibilities are not limited to a single opportunity.

We're delivering to more than 3,000 retail stores every day (stores like Woolworths, BIG W, Dan Murphy's, and BWS), but at Primary Connect, we're more than just a supply chain business. We're a big team, but every individual plays a pivotal role and leaves a distinctive impact.

Our extensive reach opens up boundless opportunities for learning, growth, and professional development. By raising your hand, fostering relationships, and seizing the moment, you can take control of your own unique path.

What you'll do

• Ensure efficient order workflow within the Woolworths Systems (i.e. SAP to WMS to Vocollect) to provide a finished product for the DC Operations team.
• Map out the flow of work throughout the DC to ensure that the order selection teams have continuity of work and the allocation of store orders in the dispatch plan.
• Daily usage of the Woolworths System (i.e. WMS, TACTICS, SAP) & Excel programs for order flow
• Allocation of loads to ensure the efficient use of floor space
• Take full responsibility for customer experience by supporting the end to end customer service process and compliance with all company procedures.

What you'll bring

• Strong understanding of warehouse processes and system proficiency
• Experience in planning, prioritisation and problem solving within supply chain / warehouse environment
• Strong interpersonal and communication skills
• Analytical mindset & ability to map out processes
• Passion for customer experience and improvement
• Able to work with different priorities and tight deadlines; comfortable with multitasking
• MS Excel skills or Google Suite equivalent

What you'll experience

Everything we do is driven by a culture of care for our team, customers, and community.

• We create a thriving team experience through a culture of belonging that champions safety and wellbeing for our people and partners.
• We're a team-first organisation. We'll equip you with the necessary training for success in your role, and provide continuous career development and learning opportunities.
• We offer competitive remuneration and access to a number of employee benefits.
• We prioritise sustainability, striving to contribute to a greener, better future.
• A range of programs to help you prioritise and manage your wellbeing, including a competitive leave policy and 24/7 access to the Sonder app.

Endless possibilities with Woolworths Group

We're a proud part of the Woolworths Group - 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose - ‘to create better experiences together for a better tomorrow.'

Here you'll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team's diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process

Platinum Tier Employer - Australian Workplace Equality Index for LGBTQ+ inclusion
Employer of Choice for Gender Equality - Workplace Gender Equality Agency.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes #work180 #LI